Premium Attendant (ShareCare) - State Farm Arena

Compass Group•Atlanta, GA

6d•Onsite

About The Position

The Premium Attendant delivers food from the kitchen to chef tables in the ShareCare Club at State Farm Arena. The role requires familiarity with menu items and timely food delivery, while following food safety and sanitation guidelines and helping set up and break down the service area. The attendant also supports guests throughout events and works with other departments during special events and functions. This is a part-time, event-based position paying $16.00 per hour and is not tipped. The schedule requires nights and weekends, including all Hawks home games. Candidates should be interested in gaining experience in foodservice or hospitality, communicate effectively, solve problems and make decisions with little guidance, and remain professional while serving high-profile guests.

Requirements

Ability to work nights and weekends and all Hawks home games.
Ability to stand for long periods and actively engage physically with guests.
Ability to stand, walk, stoop, kneel, crouch, or crawl.
Ability to react with physical and mental alertness in emergency situations.
Physical stamina and agility to remain mobile for long periods throughout the day.
Ability to lift or move materials and equipment weighing up to 50 pounds.
Ability to communicate effectively, solve problems, and make decisions with little guidance.
Professionalism and dedication to providing an exceptional experience for high-profile guests.

Nice To Haves

Desire to gain experience in the foodservice or hospitality industry.
Outgoing personality.

Responsibilities

Ensure food is properly displayed and maintained throughout events.
Set up and break down event areas in the arena.
Deliver food promptly and professionally while maintaining safe food-handling and sanitation standards; follow up with guests about additional needs or requests.
Understand menu items and ingredients, advise guests about food and drink combinations when requested, accommodate reasonable requests, and recognize specialized diets and allergens as needed.
Communicate with back-of-house staff to ensure orders are correct and special requests are accommodated.
Communicate effectively and remain flexible and patient with guests and staff.
Promote a clean, safe, and neat environment for guests.
Maintain sensitivity and confidentiality regarding personal or medical information shared.
Address complaints or issues promptly and relay relevant information to a supervisor.
Ensure the dining room is set up before and after service, and keep the area clean and neat while meeting sanitation standards.
Operate equipment including fire extinguishers, telephones, iced tea and soda machines, soup wells, and coffee machines.
Work with staff from other departments during special events and functions.
Perform other duties as assigned.