Premier Relationship Manager

Camden National Bank•Kennebunk, ME

About The Position

The Premier Relationship Manager serves as a trusted financial partner to affluent and high-net-worth customers, building meaningful relationships and delivering tailored banking solutions. The role drives business development, relationship growth, and customer retention through proactive outreach and consultative financial guidance. The manager meets individual sales and portfolio-management goals while collaborating with Retail and Community Banking, Mortgage, Commercial Banking, and Wealth Management partners to deliver exceptional customer experiences and comprehensive financial solutions. The position is an individual-contributor role with no direct supervisory responsibilities. It coordinates customer service and relationship activities across internal business partners. The duties described are not exhaustive; other duties may be assigned, including work in other functional areas to cover absences or balance workloads. The stated pay range is $90,300 to $134,500; the final starting salary is determined by the Bank based on the applicant’s experience, skills, education, certifications, and relevant business conditions.

Requirements

Bachelor’s degree in Business, Finance, Accounting, or a related field.
At least 5 years of experience in banking, financial services, wealth management, relationship management, or business development; an equivalent combination of education and experience may be considered.
Valid driver’s license and ability to travel to customer meetings, community events, and banking center locations as needed.
Proficiency with Microsoft Word, Excel, Outlook, Teams, CRM systems, and banking technology platforms.
Strong relationship-management, consultative-sales, business-development, and customer-service skills.
Ability to communicate clearly and persuasively, listen actively, and explain financial solutions understandably.
Knowledge of debits and credits, percentages, interest rates, balances, and basic financial analysis.
Strong judgment, numerical accuracy, analytical ability, attention to detail, and problem-resolution skills.
Ability to prioritize work, manage competing demands, adapt to change, and follow through on commitments.
Ability to learn and effectively discuss banking, lending, CFC, and wealth-management products and services.
Ability to maintain confidentiality, exercise integrity, and interact professionally with customers, community organizations, and colleagues.

Nice To Haves

Experience working with affluent and high-net-worth customers.
Proven success in sales, customer relationship management, and business development.
Experience using CRM and banking software systems, including Onboard Deposits, Jack Henry Experience, Jabber, and Cisco telephone systems.

Responsibilities

Meet or exceed individual sales, portfolio-management, and relationship-growth goals.
Acquire, expand, and retain affluent customer relationships through relationship-building and financial discovery conversations.
Develop and execute a proactive calling program for high-value consumer and business customers.
Identify and recommend deposit, lending, cash-management, mortgage, and wealth-management solutions aligned with customer goals.
Participate in networking, community engagement, joint calling, referral partnerships, and outreach to centers of influence to generate business.
Serve as the primary point of contact for assigned affluent and high-net-worth customers, maintaining regular contact and conducting relationship reviews.
Provide concierge-level service and coordinate timely resolution of customer concerns.
Partner with lending officers and other business partners to review portfolios, prospect pipelines, loan closings, deposit opportunities, and relationship risks.
Participate early in prospect and credit-development activities when deposit, liquidity, or operating-account opportunities are present, ensuring clear handoffs and consistent communication.
Open and maintain deposit accounts and banking services, process transactions, support service requests, and refer questionable or out-of-authority activity to management.
Maintain complete and accurate customer records and knowledge of Bank products, services, policies, procedures, and technology platforms.
Comply with Bank policies and regulatory requirements, including BSA/AML, Privacy, and CIP; safeguard confidential information and remain alert to fraud and operational risk.
Coordinate customer service and relationship activities across internal business partners without directly managing employees.