Premier Driver - Part Time @NET-A-Porter

LuxExperience•Mahwah, NJ

27d•Onsite

About The Position

YOOX NET-A-PORTER GROUP is seeking a part-time Premier Driver to join its team at the Mahwah, New Jersey offices. The role pays $26 per hour and is scheduled for Saturdays and Sundays. Drivers must be flexible with a rotational shift pattern that includes 9:00 a.m., 11:30 a.m., and 3:00 p.m. start times; a 1:00 p.m. shift is added during summer months. The start time is provided one week in advance. The Premier Driver upholds the company’s customer-service standards and professional appearance guidelines. The role involves driving and delivery work in all weather conditions, securing and returning undelivered or returned merchandise to inventory, supporting daily operations, and coordinating with couriers, dispatchers, and customer service. A uniform and truck are provided. The position offers a pension to which both the employee and company contribute, a discount portal, staff discounts and exclusive sales, and the opportunity to join a supportive team. YOOX NET-A-PORTER GROUP is an equal-opportunities employer and welcomes applicants from diverse backgrounds.

Requirements

Clean driving record as defined in the posting: in the last three years, only one license, no driving-related suspension, revocation, or cancellation, no disqualifying offenses, no more than two moving violations, and no reckless driving incidents; the posting also references the last seven years for driving history.
Driving defense certificate required, preferably issued within the last six months.
Must pass pre-employment screening.
Ability to work in all weather conditions and to walk, stand, and sit for extended periods.
Flexibility in shift patterns to meet customer demands.
Understanding of luxury customer service and customer expectations, with strong communication skills.
Ability to work with a team.
Proven ability to solve problems successfully.
Calm manner and initiative to handle issues on the road and with customers.
Excellent personal presentation skills.

Nice To Haves

Delivery driving experience in New York City, Connecticut, or New Jersey is preferred.

Responsibilities

Uphold and project the company’s commitment to customer service.
Comply with Net-A-Porter appearance guidelines and maintain a professional image and demeanor.
Work a flexible schedule, including weekends and holidays as needed.
Work in a fast-paced environment with a sense of urgency.
Work independently with limited supervision in all kinds of weather.
Secure all undelivered and returned merchandise and return it to the inventory system daily.
Assist the manager and supervisor with day-to-day operations.
Interact daily with couriers, dispatchers, and the customer service team.
Ensure couriers are fully prepared for their daily routes.