Preference Card Coordinator (RN) - (Full-Time/Hybrid, 8-Hour Day Shifts)

Stanford Health Care•Palo Alto, PA

1d•$71 - $93•Hybrid

About The Position

The Preference Card Coordinator RN is responsible for maintaining an accurate, efficient, and data-driven preference card system across multiple sites, ensuring alignment of patient care needs and resources. They will serve as Subject Matter Experts in EPIC preference cards. This role involves direct collaboration with staff, clinicians, managers, vendors, and supply chain personnel to ensure all necessary instruments, specialty supplies, implants, tissues, etc., are correctly listed on preference cards and that the appropriate cards are selected for scheduled procedures. Responsibilities encompass preference card management, case need projections, trials and evaluations, and process improvement projects within the area of service/department. The coordinator works closely with Service Heads, the scheduling office, Sterile Processing Department (SPD), and supply chain. They will utilize performance improvement methodologies to design data collection systems and processes, identifying opportunities to enhance patient care and service.

Requirements

Bachelor’s Degree or equivalent years of service.
Minimum of 5 years' recent intra-operative experience in an acute care OR environment.
Strong service level knowledge.
Ability to work positively with all patients, families, visitors, and co-workers regardless of race, gender, disease process, life-style, religious or cultural beliefs or treatment.
Excellent verbal and written communication skills for a demanding and customer-focused work environment.
Ability to learn new problem-solving techniques and apply them in a real-world environment.
Strong analytical and problem-solving skills.
Ability to maintain confidentiality of sensitive information.
Ability to maintain professional behavior and appearance.
Ability to work productively, efficiently, and effectively with initiative and drive under tight timescales and pressure whilst maintaining attention to detail and quality.
Ability to promote a positive work environment by practicing good communication, diversity awareness, and teamwork.
Ability to state the hospital and departmental mission statements and understand how they participate and contribute to them.
Strong project and time management skills.
Experience with Lawson ERP.
Advanced knowledge of Microsoft Excel and proficiency with all other Microsoft Office programs.
Data management skills.
Experience with EPIC OpTime, case scheduling, and independent project management.
RN - Registered Nurse - State Licensure and/or Compact State Licensure.

Nice To Haves

Subject Matter Experts in EPIC preference cards.
Possess strong knowledge of the intra-operations of SHC, including working with supply chain, vendors, Bio Engineering and other like departments to lead on-boarding of new surgeons and maintenance of the preference card system.

Responsibilities

Act as the subject matter expert and train the organization on the standards of preference card management.
Create, set up, and maintain the preference card system.
Uphold an excellent repertoire with all stakeholders and act as a positive focal point of the interventional platform.
Maintain and update preference cards on a regular basis, ensuring accuracy at all times.
Analyze and prepare for the next day’s surgical cases, reviewing each case to ensure correct mnemonics have been assigned and scheduled correctly.
Ensure the correct cards are assigned to each case and review each case for corrections, special needs, and conflict checks.
Create, delete, and modify new cards and groups as requested or needed.
Document and follow up on missing case information.
Review multiple mnemonic cases for duplicate or excessive supplies, instruments, and equipment.
Make new cards as necessary and modify pick lists, especially for multi-card/multi-panel cases.
Retrieve case-specific communication and/or scheduling forms.
Review the schedule for add-ons and notify OR schedulers of corrections needed.
Ensure naming conventions for cards, equipment, supplies, and instruments are upheld.
Authorize mnemonics to service lines and/or locations as necessary for placing cases.
Process preference card and mnemonics requests from service heads or managers.
Support service heads in adhering to PCC workflow standards for card change requests.
Interface with Supply Chain, Item Master, and SPD for additions, deletions, or substitutions to cards.
Perform Core Picklist build and maintenance.
Create and submit requests to IT as needed; maintain pool quantities and cards for equipment.
Run basic supplies, instrument, and equipment reports as needed.
Conduct daily collection and audit of preference cards and Pick Lists from the preceding day's cases.
Review monthly mnemonic news and update cards accordingly.
Attend daily huddles with ANMs, service heads, OR, SPD, and Surgical Materials managers to discuss and remedy items reported on the visibility board.

Benefits

Stanford Health Care sets a high standard for delivering value and an exceptional experience for our patients and families.
Candidates for employment and existing employees must adopt and execute C-I-CARE standards for all of patients, families and towards each other.
C-I-CARE is the foundation of Stanford’s patient-experience and represents a framework for patient-centered interactions.
Simply put, we do what it takes to enable and empower patients and families to focus on health, healing and recovery.
You will do this by executing against our three experience pillars, from the patient and family’s perspective: Know Me: Anticipate my needs and status to deliver effective care Show Me the Way: Guide and prompt my actions to arrive at better outcomes and better health Coordinate for Me: Own the complexity of my care through coordination.
Equal Opportunity Employer
Stanford Health Care (SHC) strongly values diversity and is committed to equal opportunity and non-discrimination in all of its policies and practices, including the area of employment.
Accordingly, SHC does not discriminate against any person on the basis of race, color, sex, sexual orientation or gender identity and/or expression, religion, age, national or ethnic origin, political beliefs, marital status, medical condition, genetic information, veteran status, or disability, or the perception of any of the above.
People of all genders, members of all racial and ethnic groups, people with disabilities, and veterans are encouraged to apply.
Qualified applicants with criminal convictions will be considered after an individualized assessment of the conviction and the job requirements.