Preference Card Coordinator (RN) - (Full-Time/Hybrid, 8-Hour Day Shifts)

Stanford Health Care•Palo Alto, CA

1d•Hybrid

About The Position

The Preference Card Coordinator RN is responsible for maintaining an accurate, efficient, and data-driven preference card system across multiple sites, ensuring alignment of patient care needs and resources. They will serve as Subject Matter Experts in EPIC preference cards. This role involves working directly with staff, clinicians, managers, vendors, and supply chain personnel to ensure all necessary instruments, specialty supplies, implants, tissues, etc., are correctly listed on preference cards and that the correct cards are selected for scheduled procedures. Responsibilities include preference card management, case need projections, trials and evaluations, and process improvement projects within the area of service/department. The coordinator works closely with Service Heads, the scheduling office, SPD (Sterile Processing Department), and supply chain. They will utilize performance improvement methodologies to design data collection systems and processes, identifying opportunities to enhance patient care and service.

Requirements

Bachelor’s Degree or equivalent years of service.
Minimum of 5 years' recent intra-operative experience in an acute care OR environment.
Strong service level knowledge.
Ability to work positively with all patients, families, visitors, and co-workers regardless of race, gender, disease process, life-style, religious or cultural beliefs, or treatment.
Excellent verbal and written communication skills for a demanding and customer-focused work environment.
Ability to learn new problem-solving techniques and apply them in a real-world environment.
Strong analytical and problem-solving skills.
Ability to maintain confidentiality of sensitive information.
Ability to maintain professional behavior and appearance.
Ability to work productively, efficiently, and effectively with initiative and drive under tight timescales and pressure whilst maintaining attention to detail and quality.
Ability to promote a positive work environment by practicing good communication, diversity awareness, and teamwork.
Ability to state the hospital and departmental mission statements and understand how they participate and contribute to them.
Strong project and time management skills.
Experience with Lawson ERP.
Advanced knowledge of Microsoft Excel and proficient with all other Microsoft Office programs.
Data management skills.
Experience with EPIC OpTime, case scheduling, and independent project management.
RN - Registered Nurse - State Licensure And/Or Compact State Licensure.

Responsibilities

Act as the subject matter expert and be able to create, set up, and train on preference card management standards for the organization.
Possess strong knowledge of SHC's intra-operations, including working with supply chain, vendors, Bio Engineering, and other like departments to lead the onboarding of new surgeons and maintain the preference card system.
Uphold an excellent repertoire with all stakeholders and act as a positive focal point of the interventional platform.
Maintain and update preference cards on a regular basis and ensure their accuracy at all times.
Analyze and prepare for the next day’s surgical cases.
Review each case to ensure correct mnemonics have been assigned and scheduled correctly throughout the system.
Ensure the correct cards are assigned to each case.
Review each case for corrections, special needs, and conflict checks.
Create, delete, and modify new cards and groups as requested or needed.
Document and follow up on missing case information.
Review multiple mnemonic cases for duplicate and/or excessive supplies, instruments, and equipment.
Make new cards as necessary.
Modify pick lists as needed, especially for multi-card/multi-panel cases.
Retrieve case-specific communication and/or scheduling forms previously filed.
Review the schedule for add-ons and notify OR schedulers of corrections needed.
Ensure naming conventions for cards, equipment, supplies, and instruments are upheld.
Authorize mnemonics to service lines and/or locations as necessary for placing cases.
Process preference card and mnemonics requests from service heads or managers.
Support service heads in adhering to PCC workflow standards for card change requests.
Interface with Supply Chain, Item Master, and SPD for additions/deletions/substitutions to cards.
Core Picklist build and maintenance.
Create and submit requests to IT as needed; maintain pool quantities and cards for equipment.
Run basic supplies, instrument, and equipment reports as needed.
Daily collection and audit of preference cards and Pick Lists from the preceding days' cases.
Review monthly mnemonic news and update cards accordingly.
Attend daily huddles with ANMs, service heads, OR, SPD, and Surgical Materials managers to discuss and remedy items reported on the visibility board.

Benefits

Stanford Health Care sets a high standard for delivering value and an exceptional experience for our patients and families.
Candidates for employment and existing employees must adopt and execute C-I-CARE standards for all of patients, families, and towards each other.
C-I-CARE is the foundation of Stanford’s patient-experience and represents a framework for patient-centered interactions.
Simply put, we do what it takes to enable and empower patients and families to focus on health, healing, and recovery.
You will do this by executing against our three experience pillars, from the patient and family’s perspective: Know Me: Anticipate my needs and status to deliver effective care Show Me the Way: Guide and prompt my actions to arrive at better outcomes and better health Coordinate for Me: Own the complexity of my care through coordination.
Stanford Health Care (SHC) strongly values diversity and is committed to equal opportunity and non-discrimination in all of its policies and practices, including the area of employment.
Accordingly, SHC does not discriminate against any person on the basis of race, color, sex, sexual orientation or gender identity and/or expression, religion, age, national or ethnic origin, political beliefs, marital status, medical condition, genetic information, veteran status, or disability, or the perception of any of the above.
People of all genders, members of all racial and ethnic groups, people with disabilities, and veterans are encouraged to apply.
Qualified applicants with criminal convictions will be considered after an individualized assessment of the conviction and the job requirements.
Base Pay Scale: Generally starting at $70.52 - $93.43 per hour
The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, specialty and training.
This pay scale is not a promise of a particular wage.
At Stanford Health Care, we seek to provide patients with the very best in diagnosis and treatment, with outstanding quality, compassion and coordination.
With an unmatched track record of scientific discovery, technological innovation and translational medicine, Stanford Medicine physicians are pioneering leading edge therapies today that will change the way health care is delivered tomorrow.
As part of our spirit of discovery, we also leverage our deep relationships with luminary Silicon Valley companies to develop new ways to deliver preeminent patient care.
Learn about our awards and significant events.