Precision Ag Specialist - Willmar

Haug Implement Co•Willmar, MN

3d•Onsite

About The Position

Supports the effective implementation and execution of the dealership's Precision Agriculture Strategy by providing valuable assistance, guidance, and expertise in utilizing cutting-edge technologies and data-driven solutions to optimize agricultural practices and drive overall business success. Develops strong customer and dealership personnel relationships by engaging in regular communication, actively listening to their needs, and providing personalized solutions. Assists in leading and directing dealership personnel in the effective implementation of cutting-edge Precision Ag technologies, providing guidance and training to ensure seamless integration and proficiency across all departments. Serves as an invaluable internal resource for guiding the successful implementation and integration of cutting-edge Precision Ag technologies within the company's operations, ensuring optimal efficiency and productivity across all aspects of agricultural practices. Monitors and supports Connected Support calls to ensure seamless and efficient troubleshooting and resolution of technical issues for customers, providing timely and effective assistance to enhance the overall customer experience. Promotes Precision Ag Technology products to customers, a primary responsibility that requires a deep understanding of the latest advancements in agricultural technology and a knack for cultivating strong relationships with customers. Manages all aspects of John Deere subscriptions and renewals, ensuring timely updates and a seamless process for customers. Additionally, oversees the maintenance of subscription records, communicates with customers to address any concerns or questions they may have, and collaborates with the sales team to promote new subscription offerings effectively. Supports Precision Ag inventory management by analyzing data and providing detailed recommendations for inventory optimization. Performs detailed diagnostics and expert repairs of advanced Precision Ag technology systems, utilizing cutting-edge tools and techniques to ensure efficient operation and optimal performance. Assists service technicians in diagnostics and repairs of Precision Ag technology by providing hands-on support and expertise throughout the troubleshooting process. Works collaboratively with the service team to identify issues and implement effective solutions to ensure optimal functionality and performance of Precision Ag equipment. Leverages John Deere Operations Center data and connected apps to assist customers in optimizing their agricultural operations and enhancing overall efficiency.

Requirements

One or more years’ experience in an agriculture-related role
Experience with sales, service, training, or other related work experience
Proficient knowledge of electrical and wireless communication systems
Ability to operate with a solutions approach and identify existing/emerging customer needs
Solid organizational, interpersonal, analytical and communication skills needed
Ability to work flexible hours including some evenings and weekends
Ability to lift, bend and carry
Experience using standard desktop applications like Microsoft Office and internet applications
Valid driver’s license with an insurable record required

Responsibilities

Supports the effective implementation and execution of the dealership's Precision Agriculture Strategy.
Develops strong customer and dealership personnel relationships.
Assists in leading and directing dealership personnel in the effective implementation of cutting-edge Precision Ag technologies.
Serves as an invaluable internal resource for guiding the successful implementation and integration of cutting-edge Precision Ag technologies within the company's operations.
Monitors and supports Connected Support calls to ensure seamless and efficient troubleshooting and resolution of technical issues for customers.
Promotes Precision Ag Technology products to customers.
Manages all aspects of John Deere subscriptions and renewals.
Supports Precision Ag inventory management by analyzing data and providing detailed recommendations for inventory optimization.
Performs detailed diagnostics and expert repairs of advanced Precision Ag technology systems.
Assists service technicians in diagnostics and repairs of Precision Ag technology.
Works collaboratively with the service team to identify issues and implement effective solutions.
Leverages John Deere Operations Center data and connected apps to assist customers in optimizing their agricultural operations.