Precision Ag Specialist - Willmar
About The Position
The Precision Ag Specialist will support the effective implementation and execution of the dealership's Precision Agriculture Strategy. This role involves providing valuable assistance, guidance, and expertise in utilizing cutting-edge technologies and data-driven solutions to optimize agricultural practices and drive overall business success. The specialist will develop strong customer and dealership personnel relationships through regular communication and personalized solutions. They will also lead and direct dealership personnel in the implementation of Precision Ag technologies, serve as an internal resource, monitor Connected Support calls, and promote Precision Ag Technology products. Additionally, the role includes managing John Deere subscriptions and renewals, supporting Precision Ag inventory management, and performing diagnostics and repairs of advanced Precision Ag technology systems. Collaboration with service technicians and the service team is key to ensuring optimal functionality of Precision Ag equipment. The specialist will leverage John Deere Operations Center data and connected apps to help customers optimize their operations.
Requirements
- One or more years’ experience in an agriculture-related role.
- Experience with sales, service, training, or other related work experience.
- Proficient knowledge of electrical and wireless communication systems.
- Ability to operate with a solutions approach and identify existing/emerging customer needs.
- Solid organizational, interpersonal, analytical and communication skills needed.
- Ability to work flexible hours including some evenings and weekends.
- Ability to lift, bend and carry.
- Experience using standard desktop applications like Microsoft Office and internet applications.
- Valid driver’s license with an insurable record required.
Responsibilities
- Supports the effective implementation and execution of the dealership's Precision Agriculture Strategy by providing valuable assistance, guidance, and expertise in utilizing cutting-edge technologies and data-driven solutions to optimize agricultural practices and drive overall business success.
- Develops strong customer and dealership personnel relationships by engaging in regular communication, actively listening to their needs, and providing personalized solutions.
- Assists in leading and directing dealership personnel in the effective implementation of cutting-edge Precision Ag technologies, providing guidance and training to ensure seamless integration and proficiency across all departments.
- Serves as an invaluable internal resource for guiding the successful implementation and integration of cutting-edge Precision Ag technologies within the company's operations, ensuring optimal efficiency and productivity across all aspects of agricultural practices.
- Monitors and supports Connected Support calls to ensure seamless and efficient troubleshooting and resolution of technical issues for customers, providing timely and effective assistance to enhance the overall customer experience.
- Promotes Precision Ag Technology products to customers, a primary responsibility that requires a deep understanding of the latest advancements in agricultural technology and a knack for cultivating strong relationships with customers.
- Manages all aspects of John Deere subscriptions and renewals, ensuring timely updates and a seamless process for customers. Additionally, oversees the maintenance of subscription records, communicates with customers to address any concerns or questions they may have, and collaborates with the sales team to promote new subscription offerings effectively.
- Supports Precision Ag inventory management by analyzing data and providing detailed recommendations for inventory optimization.
- Performs detailed diagnostics and expert repairs of advanced Precision Ag technology systems, utilizing cutting-edge tools and techniques to ensure efficient operation and optimal performance.
- Assists service technicians in diagnostics and repairs of Precision Ag technology by providing hands-on support and expertise throughout the troubleshooting process.
- Works collaboratively with the service team to identify issues and implement effective solutions to ensure optimal functionality and performance of Precision Ag equipment.
- Leverages John Deere Operations Center data and connected apps to assist customers in optimizing their agricultural operations and enhancing overall efficiency.
- Maintains a clean work area and performs work in a neat and orderly fashion.
- Maintains a clean, professional personal appearance.
- Reports to work on time.
- Employs good time-management skills and has the ability to work independently.
- Demonstrates good work ethic.
- Communicates effectively one-on-one and in groups.
- Maintains positive, professional working relationships dealership wide.
- Works cooperatively with co-workers and management.
- Exhibits a constant commitment to customer service, promoting the dealership to customers.
- Follows all safety rules and regulations in performing work assignments.
- Maintains current knowledge of John Deere and competitive products.
Benefits
- Paid Time Off with Paid Holidays
- Paid Individual Health Insurance with Optional Dental
- Health Savings Accounts
- 401k with Company Match
- Company Paid Life Insurance
- Workwear Clothing and Optional Laundering
- Prescription Protective Eyewear
- Employee Discount
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
