Precision Ag Specialist

Papé Group • Madras, OR

2d

About The Position

Pape’ Machinery, Inc.’s Agriculture & Turf Division is seeking a Precision Ag Specialist in Madras, Oregon. The specialist serves as the regional expert, key contact, and first line of support for departments configuring, quoting, setting up, and supporting John Deere Precision Ag and other Integrated Solutions-related products. The role includes explaining the customer value of John Deere’s Precision Ag strategy and the features and benefits of its products, as well as helping customers navigate MyJohnDeere.com, Operations Center, JDLink, and the Stellar Support website.

The specialist drives precision agriculture solution sales, helps customers troubleshoot and make effective use of their products, and trains and supports Pape’ team members on precision agriculture products. Pape’ describes its offering as including competitive compensation, benefits, training and development, and a focus on work-life balance. Candidates must successfully pass a pre-employment drug test.

Requirements

• Excellent customer relations skills.
• Ability to identify issues related to Precision Ag and related technology solutions.
• Ability to communicate effectively with customers by telephone and in person.
• Experience in Product Support department operations and customer expectations.
• Strong computer skills, including experience with Microsoft Word, Excel, PowerPoint, and Outlook.
• Must successfully pass a pre-employment drug test.

Responsibilities

• Serve as the regional expert, key contact, and first line of support for Precision Ag and Integrated Solutions products.
• Assist departments with configuring, quoting, setting up, and supporting John Deere Precision Ag and other Integrated Solutions-related products.
• Explain the customer value of John Deere’s Precision Ag strategy and the features and benefits of its products.
• Help customers navigate MyJohnDeere.com, Operations Center, JDLink, and the Stellar Support website.
• Drive precision agriculture solution sales.
• Assist customers with troubleshooting and with using their products effectively.
• Provide Pape’ members with training and knowledge about precision agriculture products.

Benefits

• Competitive pay based on skills, training, and experience.
• 401(k) and Roth 401(k) retirement plans with company match.
• Medical, dental, vision, and prescription insurance.
• Flexible Spending Accounts.
• Life insurance.
• Short- and long-term disability insurance.
• Employee Assistance Program.
• Online and instructor-led training.
• Tuition reimbursement for training programs.
• Vacation, sick leave, and paid holidays, with vacation tiers based on seniority.
• Advancement opportunities, with a focus on promoting from within.
• Training, mentoring, and continued learning.
• Work-life balance.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed