Precision Ag Professional

Parallel Ag•Lubbock, TX

6d•Onsite

About The Position

Parallel Ag is seeking a Precision Ag Professional to promote and support the precision agriculture products it sells and services. The role supports technology adoption among dealership staff and customers, works with equipment salespeople on sales and customer success, and develops the precision ag sales territory. The position also involves customer training, demonstrations, service support, CRM documentation, and representing Parallel Ag at industry and promotional events. This is a full-time, day-shift position based at the Lubbock location. The regular schedule is Monday through Friday, 8:00 a.m. to 5:00 p.m.; early mornings, evenings, weekends, and holidays may be required as duties demand. The role is active and includes frequent lifting or moving of items over 50 pounds. Parallel Ag offers a compensation package with a bonus package, retirement plan with company match, insurance, time off, and training programs.

Requirements

High school diploma or GED equivalent.
Ability to handle challenging customer interactions professionally and work collaboratively with coworkers, vendors, and customers.
Strong communication and interpersonal skills, a positive team-oriented attitude, and the ability to build effective working relationships.
Experience with precision agriculture software and field data systems, including the ability to analyze agronomic data to support data-driven field operations.
Strong verbal and written communication skills.
Ability to work independently, prioritize tasks, and manage multiple projects in a fast-paced environment.
Experience with precision agriculture technologies, including GPS guidance and precision planting equipment.
Ability to work a flexible schedule during in-season hours, including fielding after-hours calls.

Responsibilities

Serve as the dealership expert on Parallel Ag precision products and support technology adoption among staff and customers.
Work with equipment salespeople to support sales, startups, and customer success.
Develop and grow the precision ag sales territory by expanding sales of precision equipment, upgrades, and data management solutions, and supporting marketing and promotional initiatives.
Represent Parallel Ag at tradeshows, field days, and promotional events.
Build customer relationships through sales calls, product demonstrations, clinics, and training for customers and dealership employees.
Resolve customer service concerns and coordinate with professional support resources as needed to address issues promptly and to dealership standards.
Document customer interactions accurately in the CRM and assist with billing and invoicing coordination.
Provide honest and ethical service while resolving customer concerns and supporting dealership goals.
Perform additional duties as needed to support customer service and dealership success.