PREA/Grievance Program Officer

State of Montana•Kalispell, MT

9d•Onsite

About The Position

The Montana Department of Corrections is hiring a PREA/Grievance Program Officer for the Flathead Valley Reentry Center in Kalispell, Montana. The officer leads the development, implementation, and oversight of facility activities related to Prison Rape Elimination Act (PREA) compliance and manages the facility grievance program. The position supports the department’s zero-tolerance stance toward sexual abuse and harassment and works to protect residents’ safety, rights, and dignity while promoting fairness and accountability. The officer conducts administrative investigations involving offenders, staff, volunteers, and contractors; gathers and documents evidence; prepares PREA summary reports and investigative files; and may testify in proceedings. The role also oversees grievance processing, staff training, communication about grievance procedures, and reporting and analysis of PREA- and grievance-related data. The position is based at the Flathead Valley Reentry Center in Kalispell, Montana.

Requirements

Bachelor’s degree in human services, business, or a related field, or an equivalent combination of education and experience.
Two years of relevant experience.
Alternative combinations of education and experience may be considered on a case-by-case basis.

Responsibilities

Lead the development, implementation, and oversight of facility activities related to PREA compliance.
Conduct administrative investigations involving offenders, staff, volunteers, and contractors, and support attorneys, prosecutors, and agency leadership when legal or disciplinary action is required.
Collect evidence, prepare thorough PREA Summary Reports, and maintain complete investigative case files.
Review facility incident reports to identify potential PREA concerns or unusual staff or offender activity.
Locate and interview victims, witnesses, and subjects using proper administrative investigative techniques.
Testify in criminal, civil, or administrative proceedings as the department’s investigative representative.
Manage all aspects of the facility grievance program, including collecting, reviewing, tracking, and responding to offender grievances.
Ensure staff are properly trained in grievance procedures and responsibilities.
Provide offenders with clear, accessible information about initiating and using the grievance process.
Track, analyze, and report PREA- and grievance-related data to facility and agency leadership to support transparency, accountability, and continuous improvement.