Pre-Vocational Case Manager
About The Position
The Pre-Vocational Case Manager works within RAMS Pre-Vocational and Employability Support Services, which provides culturally relevant employability support, prevocational training, and prevocational evaluation services to San Francisco residents receiving CalWORKs, CAAP, and/or CalFresh benefits who are engaged in SFHSA workforce services and referred by HSA staff. Employability Support Services are also available to Families Rising participants. The role conducts employment-readiness assessments, workplace evaluations, and on-site support; facilitates prevocational and skill-building workshops; and provides case management and brief coaching. The Case Manager coordinates with clients, RAMS, HSA-CAAP, and other community partners, and maintains timely clinical and administrative documentation in accordance with RAMS policies, clinical standards, and oversight agency requirements. The position must report to assigned job sites as required.
Requirements
- BA/BS in Psychology, Social Work, or a related field from an accredited institution, or two years of experience in lieu of a bachelor’s degree.
- One year of experience providing community-based peer counseling and/or case management services to underserved clients in the populations served by the RAMS program.
- Familiarity with San Francisco community resources and services, which may include physical health, mental health, substance abuse, vocational, housing, family support, and related resources.
Nice To Haves
- Ability to provide bilingual and culturally competent services in Cantonese, Tagalog, Russian, Vietnamese, or Spanish.
Responsibilities
- Assess clients’ basic needs, vocational history, work readiness, goals, employment barriers, and readiness for vocational training and/or employment support.
- Administer workplace evaluations of basic workplace skills, including punctuality, following directions, teamwork, and task completion; refer clients for Learning Needs Assessments when indicated.
- Support and assist clients at work assessment sites.
- Facilitate and/or co-facilitate prevocational workshops for program clients.
- Provide interactive workshops for PST participants.
- Provide one-time brief coaching and referrals to community resources for workshop participants as needed.
- Facilitate peer support to strengthen coping skills, maintain morale, reinforce positive decision-making, build self-esteem, and support ongoing engagement.
- Liaise and coordinate with clients and collaborating providers, including RAMS, HSA-CAAP, and other community partners, to connect clients with additional services.
- For OJA clients, provide case management by linking clients to community, vocational, and employment resources; maintain current resource information; and offer individual sessions to build job-search skills and support employment preparation.
- Complete and maintain timely clinical and administrative documentation related to client care in accordance with RAMS policies, clinical standards, and oversight agency requirements.
- Participate in case conferences, program team meetings, staff meetings, in-service trainings, and other staff development activities.
- Report to assigned job sites as required.
- Maintain clear, open, timely, cooperative, and diplomatic communications and working relationships with staff, consumers, and partner agencies.
- Perform other duties as assigned within the scope of the role and program needs.
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What This Job Offers
Job Type
Full-time
