Pre-Sales Solution Architect Lead (DWS)

Stefanini Group • Dallas, TX

7d • Remote

About The Position

The Pre-Sales Solution Architect Lead is an individual-contributor role with strategic responsibilities on Stefanini’s Pre-Sales team. The role supports Business Development Managers with pre-sales and sales activities, opportunity identification, solution definition, and positioning, and works with Operations to help ensure sold solutions are delivered. The position requires communicating with internal and external stakeholders at all organizational levels to understand and explain complex business and technical challenges, address objections, and articulate the benefits of Stefanini’s solutions.

The role develops client-specific scopes of work, qualifies business and technical needs, prepares RFP and RFI responses, and creates solutions and value propositions using Stefanini’s capabilities. It supports proposals, quotes, presentations, and client discussions; takes joint ownership of assigned accounts with Business Development Managers; and collaborates with Sales, Delivery, Finance, Legal, and other functions. It also contributes to training and coaching colleagues, tracking industry trends, assessing opportunity risk and value, and designing competitive, differentiated solutions and transformation roadmaps aligned with clients’ business objectives.

Requirements

• 10+ years of solution consulting experience in infrastructure delivery, including end-user services, Digital Workplace Management, and/or Enterprise Services.
• 10+ years of pre-sales and solution-area work experience, specifically with regional and complex $50M+ large global solutions.
• Strong communication and presentation skills, including the ability to tailor discussions to executive-level audiences.
• Demonstrated experience developing and designing successful solutions and solution selling through a consultative customer approach.
• Ability to explain technical concepts in simple business language to non-technical audiences.
• Ability to communicate with all levels of an organization, internally and externally.
• Strong analytical, problem-solving, decision-making, and negotiating skills.
• Ability to work and lead in a highly cross-functional environment.
• Highly organized with strong attention to detail.
• Advanced Excel, Word, PowerPoint, and Visio skills.
• Energy, dynamism, teamwork, proactivity, flexibility, and a focus on results.
• Creativity and resilience to manage parallel activities and tight deadlines.
• Self-starter with a growth mindset and the ability to continuously learn and adapt.

Nice To Haves

• Bachelor’s degree with a technology focus is desired.
• PMP, ISO20K, or ITIL certifications, or ITIL design process experience.
• Design thinking experience.

Responsibilities

• Support Business Development Managers with pre-sales and sales support, opportunity identification, solution definition, and solution positioning.
• Work with the Operations team to help ensure that sold solutions are delivered.
• Develop scopes of work for new clients in collaboration with Delivery and Legal.
• Investigate and qualify the technical and business needs of prospective clients and existing customers.
• Write responses to questions and answers from RFPs and RFIs.
• Develop solutions and value propositions using Stefanini’s capabilities to address identified customer needs.
• Present Stefanini’s technical capabilities and solutions to prospective clients and customers.
• Support the development of proposals, quotes, and presentations, providing technical input as needed.
• Assist in presenting proposed solutions to prospective clients and customers.
• Provide technical information and support to Business Development Managers as needed.
• Take joint ownership of assigned accounts with Business Development Managers.
• Engage with Sales and other functions, including Delivery and Finance, to advise on specific client requirements.
• Help develop other team members and Sales teams through training and coaching.
• Develop and maintain an understanding of industry trends and Stefanini’s systems, procedures, and services.
• Develop tools, methods, and requirements to assess opportunity risk, value, and architectural direction within the role’s area of expertise.
• Create competitive technical and services solutions that address specific client needs.
• Identify and design innovative options that differentiate Stefanini from competitors.
• Develop transformation storyboards showing a client’s journey from Current Mode of Operation to Future Mode of Operation, aligned with business objectives.

Benefits

• Comprehensive benefits package including 401(k), paid time off, tuition reimbursement, and medical, dental, and vision insurance.
• Professional development eLearning programs through Stefanini University and other training.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior