Pre & Post Trade Middle Office Operations Analyst

Santander • Miami, FL

1d • $80,000 - $105,000 • Hybrid

About The Position

The Pre & Post Trade Middle Office Operations Analyst supports a broad range of markets activities across assigned products and business areas, ensuring accurate and efficient delivery of services to the Bank’s clients. The role performs complex operational tasks, investigates and resolves issues, executes transactions, and conducts detailed research to resolve discrepancies. It also supports onboarding new employees on systems, processes, and procedures and builds strong relationships with internal stakeholders and, where applicable, external clients.

The Analyst contributes to operational transformation and continuous improvement by identifying opportunities to enhance workflows, policies, and processes. The role uses data analysis, automation tools, and AI technologies to improve efficiency and reduce manual effort, and participates in implementing operational changes. The position is based in Santander’s Miami office and follows a hybrid schedule of three days per week in the office.

Requirements

• Bachelor’s degree in business, finance, economics, engineering, data science, or a related field, or equivalent work experience.
• At least 0 years of experience in financial services or in a data- or analytics-focused role within banking.
• Experience with Capital Markets Middle Office and Operations processes.
• Working knowledge of financial markets and commercial banking products.
• Experience with Murex, MarkitWire, and other marketplace applications.
• Ability to translate data into actionable insights.
• Hands-on experience with OpenAI tools or similar AI/LLM technologies and the ability to apply them to business use cases.
• Interest and experience in process automation, digitization, and operational efficiency initiatives.
• Ability to review and interpret financial documentation.
• Excellent communication skills, including the ability to explain complex concepts to non-technical stakeholders.
• Strong organizational skills and attention to detail.
• Proficiency in Microsoft Office Suite, including Excel, PowerPoint, and Word.
• Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
• Ability to adapt quickly and collaborate effectively within a team.
• Legally authorized to work in the United States on a full-time basis without employer sponsorship to commence employment.

Nice To Haves

• Experience supporting equity derivatives products.
• Proficiency in Python for data analysis, automation, and workflow optimization.
• Established work history or equivalent demonstrated through a combination of work experience, training, military service, or education.

Responsibilities

• Support markets activities across assigned products and business areas, ensuring accurate and efficient client service delivery.
• Perform complex operational tasks in support of team objectives.
• Investigate and resolve issues, determining appropriate corrective actions.
• Execute transactions and conduct detailed research to resolve discrepancies.
• Support onboarding of new employees on systems, processes, and procedures.
• Maintain strong relationships with internal stakeholders and, where applicable, external clients.
• Identify opportunities to improve workflows, policies, and operational processes.
• Use data analysis, automation tools, and AI technologies to improve efficiency and reduce manual effort.
• Participate in implementing process improvements and operational changes.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level