Pre & Post Trade Middle Office Operations Associate
Santander•Miami, FL
•$105,000 - $140,000•Hybrid
About The Position
The Corporate Investment Banking Associate, Middle Office Operations, supports a broad range of markets activities across assigned products and business areas, ensuring accurate and efficient service delivery to the Bank’s clients. The role contributes to operational transformation through data-driven insights and adoption of automation and AI-based solutions. It maintains strong relationships with internal stakeholders and, where applicable, external clients, and contributes to high service standards. The position is hybrid, with three days per week in the Miami office.
Requirements
- Bachelor’s degree in business, finance, economics, engineering, data science, or a related field, or equivalent work experience.
- At least 2 years of experience in financial services or a data/analytics-focused role within banking.
- Experience with Capital Markets Middle Office and Operations processes.
- Working knowledge of financial markets and commercial banking products.
- Experience with Murex, MarkitWire, and other marketplace applications.
- Strong analytical mindset and ability to translate data into actionable insights.
- Ability to review and interpret financial documentation.
- Excellent communication skills, including explaining complex concepts to non-technical stakeholders.
- Strong organizational skills and attention to detail.
- Proficiency in Microsoft Office Suite, including Excel, PowerPoint, and Word.
- Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
- Ability to adapt quickly and collaborate effectively within a team.
- Legally authorized to work in the United States full-time without requiring employer sponsorship to commence employment.
Nice To Haves
- Experience supporting equity derivatives products.
- Proficiency in Python for data analysis, automation, and workflow optimization.
- Hands-on experience with OpenAI tools or similar AI/LLM technologies and applying them to real business use cases.
- Interest and experience in process automation, digitization, and operational efficiency initiatives.
- Established work history or equivalent demonstrated through a combination of work experience, training, military service, or education.
Responsibilities
- Perform complex, non-routine operational tasks to support team objectives.
- Investigate and resolve escalated issues, determining appropriate corrective actions.
- Execute complex transactions and conduct detailed research to resolve discrepancies.
- Support onboarding and training of new employees on systems, processes, and procedures.
- Work in a fast-paced, multicultural environment.
- Identify opportunities to improve workflows, policies, and operational processes.
- Use data analysis, automation tools, and AI technologies to improve efficiency and reduce manual effort.
- Participate in implementing process improvements and operational changes.
Benefits
- Competitive rewards package and benefits designed to support employees, their families, and their well-being.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
