Analyst, Fixed Income Middle Office (Pre & Post Trade Support)

Banco Santander•Miami, FL

About The Position

The Fixed Income Middle Office Analyst provides front-to-back operational support to Santander CIB's Fixed Income business. The role is a key control function between Trading, Sales, Operations, Finance, Compliance, and Technology, helping ensure accurate trade execution, timely settlement, effective risk mitigation, and strong client service. The analyst supports pre-trade and post-trade processes and contributes to operational excellence, process improvements, and regulatory compliance across the Fixed Income product suite. The position also supports reconciliations, settlement and exception management, client and counterparty inquiries, account and static data maintenance, governance, project and process improvements, and daily P&L and management reporting.

Requirements

Bachelor's degree in Finance, Economics, Mathematics, Business Administration, Accounting, or a related discipline.
1–3 years of experience within Fixed Income Operations, Middle Office, Trade Support, or Capital Markets Operations.
Advanced proficiency in Microsoft Excel, including data analysis and reconciliation functions.
Familiarity with Fixed Income market structure, settlement processes, and operational controls.
Strong analytical and problem-solving skills with exceptional attention to detail.
Ability to manage multiple priorities in a fast-paced, deadline-driven environment.
Proactive and self-motivated, with the ability to work independently.
Strong organizational and time-management skills.
Effective verbal and written communication skills.
Collaborative team player with a positive and professional attitude.
Continuous improvement mindset focused on process efficiency and automation.
Legally authorized to work in the United States on a full-time basis without requiring employer sponsorship to commence employment.

Nice To Haves

Experience supporting fixed income products and trade lifecycle management.
Knowledge of trade settlement, reconciliation processes, trade support, fail management, and client servicing.
Experience with Bloomberg, TOMS, Broadridge Impact, or similar trading and operations platforms.
FINRA Series 7 and/or Series 99 licenses.
Established work history or equivalent demonstrated through a combination of work experience, training, military service, or education.

Responsibilities

Provide day-to-day support to Fixed Income Trading and Sales desks across multiple products and client segments.
Perform trade validation, allocation, matching, and post-execution trade processing.
Investigate and resolve trade breaks, discrepancies, and settlement exceptions in a timely manner.
Monitor trade lifecycle events to ensure accurate processing through settlement.
Conduct daily reconciliations across trading, settlement, and accounting platforms.
Identify, escalate, and resolve discrepancies related to trades, allocations, positions, and client reporting.
Monitor and manage settlement fails, partnering with internal and external stakeholders to drive timely resolution.
Support controls designed to ensure data integrity and operational accuracy.
Respond to client inquiries related to trade activity, reconciliations, and cash differences.
Assist in investigating and resolving client-facing operational issues.
Maintain working relationships with clients, counterparties, custodians, and service providers.
Coordinate setup and maintenance of client accounts, counterparties, settlement instructions, and trading relationships.
Maintain accurate account and settlement data across relevant platforms.
Support onboarding initiatives for new clients, products, and business activities.
Partner with Trading, Sales, Operations, Compliance, Finance, and Technology teams, and coordinate with local and global operations teams.
Escalate material operational risks and exceptions in accordance with governance procedures, contributing to a strong risk and control culture.
Participate in strategic initiatives, system implementations, and operational enhancement projects.
Identify opportunities to streamline workflows and improve efficiency through automation and process optimization.
Support testing, implementation, and documentation of technology and process changes.
Produce and distribute daily Profit & Loss (P&L) and management reporting.
Prepare operational metrics and management information to support decision-making and oversight.