Mercedes-Benz of Orange County Pre-Owned Sales Manager

BENZEL-BUSCH MOTOR.•Town of Woodbury, NY

12d•$100,000 - $250,000•Onsite

About The Position

The Pre-owned Sales Manager at Mercedes-Benz of Orange County is a key leadership position responsible for overseeing and managing the pre-owned sales operations. This role involves leadership, sales strategy development, team management, and ensuring exceptional customer experience. The Pre-owned Sales Manager plays a critical role in achieving sales targets, maximizing profitability, and maintaining high standards of customer satisfaction. This is an opportunity for a proven leader with a strong track record in pre-owned operations to make an immediate impact within a fast-growing Mercedes-Benz Dealership.

Requirements

Proven experience in a leadership role within the automotive sales industry, with a track record of achieving or exceeding sales targets.
In-depth knowledge of Mercedes-Benz vehicle models, features, specifications, and technology.
Substantial experience in automotive sales, with a thorough understanding of the used car sales process, including prospecting, negotiation, and closing deals.
Strong leadership and team-building skills, with the ability to motivate and develop sales staff.
A commitment to delivering exceptional customer service and a customer-centric approach from start to finish.
Excellent verbal and written communication skills for effective team communication, customer interactions, and reporting.
Proven ability to develop and implement successful sales strategies, adapt to market changes, and make data-driven decisions.
Proficiency in budget management and financial analysis related to sales operations.
Uphold high ethical standards and integrity in all sales activities.
Proficiency in using CRM software ADP/CDK,CRM ,ACV, vAuto, Microsoft Office Suite (Word, Excel, Outlook), and other sales and reporting tools.
Stay informed about the local used car automotive market, competitors, and industry trends.
Maintain a professional appearance and demeanor when dealing with customers, colleagues, management, ownership and the manufacture.

Responsibilities

Oversee all aspects of the pre-owned sales department.
Manage vehicle pricing, Staging and Inventory control, including monitoring website merchandising.
Manage vehicle reconditioning and lease returns
Desk deals, track gross, and ensure timely, compliant paperwork as per company standards.
Create and organize all sales activities for the Used Car Sales division
Must have working knowledge of auctions
Must work with service department to keep all pre-owned inventory marketable
Must work with advertising vendors to market cars (digital, and direct)
Must work with and supervise Car Sales Associates to ensure individual and department sales goals are met
Partner with the Financial Services department to develop and coordinate best practices for the most efficient and effective sales approach
Assist Sales Consultants in closing sales as needed