V108 - Pre-Litigation PI Case Manager
About The Position
Job Duck is seeking a highly organized and proactive Pre-Litigation PI Case Manager to support a growing legal practice. This role is crucial for coordinating the pre-litigation process, ensuring client matters progress efficiently, and maintaining excellent communication with all stakeholders. The Case Manager will collaborate with legal professionals, insurance companies, and medical providers to collect essential information, manage documentation, and track deadlines. The ideal candidate is adept at working in a fast-paced setting, takes initiative, balances multiple priorities, and possesses exceptional attention to detail. This is a remote position for a dependable professional passionate about client service and taking ownership of their work.
Requirements
- 1-2 years of experience working as a legal case manager
- Personal Injury experience is a must
- Excellent written and verbal communication in both English and Spanish required
- Excellent verbal communication
- Strong organizational skills
- Reliable and dependable work ethic
- Ability to multitask effectively
- Self-driven and proactive approach
- Attention to detail
- Time management skills
- Ability to work independently
- Professional client service skills
- Adaptability in a fast-paced environment
- Must be located in and adhere to Eastern Standard Time (EST)
- Proficiency in SmokeBall (CRM)
- Proficiency in RingCentral (VOIP)
- Proficiency in Outlook (Email/Calendar)
Responsibilities
- Ensure all documentation is updated and properly filed
- Track case progress and follow up on outstanding items
- Maintain accurate and organized case files
- Gather medical records and supporting documentation
- Manage Personal Injury cases during the pre-litigation phase
- Coordinate with clients, medical providers, and other involved parties
- Upload and maintain medical information within the firm's systems
- Monitor, organize, and calendar important deadlines
- Prepare and send letters of representation
- Conduct client intake and collect necessary case information
- Communicate with insurance companies regarding active claims and case updates
- Prioritize multiple tasks while ensuring accuracy and timeliness
- Maintain consistent communication regarding case status and developments
- Support attorneys with case related administrative tasks
Benefits
- Monthly Compensation Range: From 1,220 to 1,320 USD
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
