Personal Injury Pre-Litigation Case Manager - Spanish Speaker
About The Position
EvenUp is a fast-growing vertical SaaS company dedicated to closing the justice gap for personal injury victims through technology and AI. Our products assist personal injury lawyers in securing faster settlements, higher payouts, and better outcomes for clients. We are backed by prominent VCs and are seeking talented, driven individuals to join our mission. The Pre-Litigation Operations team ensures cases are handled with consistency, compassion, and control, combining legal expertise with advanced tools. Team members are skilled, tech-enabled legal professionals who meticulously manage case details. As a Pre-Litigation Associate, you will be a crucial operations expert, ensuring exceptional accuracy, urgency, and care in handling pre-litigation personal injury cases. Your responsibilities will include initiating claims, managing medical records, obtaining police reports, coordinating client care, overseeing demand preparation, resolving liens, and managing cases to completion. This role requires meticulous casework in a high-volume, detail-critical environment and is ideal for experienced professionals seeking to make a significant impact. This is a remote role based anywhere in the United States or Canada.
Requirements
- 3+ years of experience in personal injury legal operations, case management, or insurance claims.
- Highly detail-oriented, organized, and self-motivated.
- Excel at process execution in fast-paced, high-volume environments.
- Communicate clearly and professionally with clients, medical providers, attorneys, and insurers.
- Take ownership of your work and hold yourself to high standards of quality and accountability.
- Comfortable working independently in a remote setting, with strong time management skills.
Responsibilities
- Open insurance claims and serve as the primary liaison with adjusters and carriers.
- Request, track, and organize medical records, bills, and police reports.
- Ensure treatment progression and awareness of treatment outcomes.
- Identify and proactively resolve lien and subrogation issues.
- Collaborate with lead paralegals to prepare complete, accurate case files for demand.
- Communicate with clients daily to guide them through the pre-litigation process.
- Maintain case timelines and ensure milestones are met with precision.
- Spot and eliminate operational inefficiencies to drive speed and accuracy.
- Uphold the highest standards in documentation, file integrity, and communication.
Benefits
- Choice of medical, dental, and vision insurance plans for you and your family.
- Additional insurance coverage options for life, accident, or critical illness.
- Flexible paid time off, sick leave, short-term and long-term disability.
- 10 US observed holidays, and Canadian statutory holidays by province.
- A home office stipend.
- 401(k) for US-based employees and RRSP for Canada-based employees.
- Paid parental leave.
- A local in-person meet-up program.
- Hubs in San Francisco and Toronto.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
