Personal Injury (Pre-Litigation) Paralegal

FarrinDurham, NC
Onsite

About The Position

We are reinventing our approach to personal injury cases and looking for the best of the best to join our high-performance pre-litigation team. At our firm, paralegals are deeply valued and play a central role in helping us achieve justice for injured people. We are one of the largest and fastest-growing personal injury firms in North Carolina, recently named the Triangle's Best Large Company to Work For. Forty percent of our team has been with us more than five years — and we're looking for people with the character, values, and drive to keep that culture going. The role involves being the client's first point of contact, answering questions, actively providing updates, offering guidance through medical treatment, reviewing records, and keeping cases moving. You'll have the support and processes to succeed at every stage, but this isn't an order-taking role: you'll be expected to think critically and manage a high-volume caseload for a wide range of clients. It's fast-paced and a strong fit for organized, driven paralegals who want to make an impact on clients' lives and help build a growing department.

Requirements

  • At least one year of relevant legal experience
  • Must work full-time, Monday–Friday
  • Must work from our downtown Durham or Raleigh office
  • Comfortable learning new software and systems
  • Genuine interest in providing “above and beyond” client service

Nice To Haves

  • Pre-litigation personal injury experience preferred
  • Bilingual English/Spanish a plus, not required
  • Organized, decisive, and able to manage a high volume of work

Responsibilities

  • Be the client's first point of contact
  • Answer client questions
  • Actively provide client updates
  • Offer guidance through medical treatment
  • Review records
  • Keep cases moving
  • Think critically
  • Manage a high-volume caseload

Benefits

  • Robust training, mentorship, and professional growth opportunities
  • State-of-the-art case management software
  • Monday–Friday schedule
  • Competitive salary
  • Paid family leave
  • 401(k) with match
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