V108 - Virtual Case Manager

Job Duck

10d • $1,220 - $1,320 • Remote

About The Position

This role offers an opportunity to play a meaningful part in supporting clients through the pre-litigation phase of personal injury matters while working closely with a collaborative legal team at Job Duck. As a Virtual Case Manager, you will be responsible for organizing and advancing case files, maintaining consistent client communication, and ensuring critical documentation is collected and tracked accurately. Your daily work will have a direct impact on client experience by helping cases move forward efficiently and compassionately. This position is ideal for someone who thrives in a fast-paced environment, values trust and responsiveness, and takes pride in managing details with care. If you are organized, proactive, and motivated by making a difference behind the scenes, this role provides a rewarding path to apply your skills remotely.

Requirements

• Highly organized and detail-oriented
• Strong time management and prioritization skills
• Proactive and self-motivated work style
• Clear and professional written and verbal communication
• Ability to manage multiple cases simultaneously
• Comfortable handling regular inbound and outbound client calls
• Strong sense of accountability and work ethic
• Willingness to ask questions and seek clarity
• Alignment with core values of trust, compassion, and responsive communication

Nice To Haves

• English, Spanish

Responsibilities

• Facilitate the efficient movement of clients through each stage of the pre-litigation process.
• Serve as a primary point of contact for clients, providing updates and responding to inquiries professionally.
• Collect, organize, and maintain case-related documents and records.
• Manage pre-litigation files
• Coordinate, monitor, and track the collection of medical records and supporting documentation.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed