Pre Close Review Specialist

Rocket Companies•Fort Worth, TX

About The Position

The Pre Close Review Specialist ensures title-related documentation and property information are accurate and complete before closing. The role reviews title and closing materials, verifies relevant property and ownership details, identifies discrepancies and potential issues, and researches public records to resolve routine file questions. The specialist coordinates with internal teams, clients, title partners, and other external parties to obtain documentation and address issues, escalating complex or unresolved matters as needed. The position supports accurate files, client satisfaction, and timely closings while handling a high-volume workload and meeting quality, productivity, and service-level expectations.

Requirements

  • 1–2 years of experience in the title industry, mortgage, real estate processing, or a related field.
  • Experience reviewing title-related documentation and identifying discrepancies or issues.
  • Strong attention to detail and organizational skills.
  • Ability to manage multiple priorities and meet deadlines in a high-volume environment.
  • Proficient knowledge of Microsoft Office Suite.
  • Experience researching property, ownership, lien, or other public-record information.

Responsibilities

  • Review title-related documentation, including abstracts, commitments, and supporting documents, for accuracy and completeness.
  • Verify property, ownership, lien, vesting, and other relevant information against available documentation and applicable requirements.
  • Identify discrepancies, outstanding items, and potential issues that may affect a file, and take appropriate action.
  • Research public records and other resources to obtain information needed to address routine file issues.
  • Coordinate with internal teams, clients, title partners, and other external parties to obtain documentation and resolve issues.
  • Review closing-related requirements and documentation to help ensure all necessary information is addressed before closing.
  • Escalate complex or unresolved issues to the appropriate team or leadership for further review.
  • Manage a high-volume workload while meeting established quality, productivity, and service-level expectations.

Benefits

  • Eligible team members are offered perks and health benefits.
  • Competitive compensation package.
  • Career growth opportunities.
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