Practice Transformation Coach
About The Position
The Practice Transformation Coach serves as a strategic advisor and subject matter expert, driving clinical quality improvement and operational performance across provider practices within Astrana’s value‑based care network in the New York metropolitan area. This role partners closely with physicians, practice leadership, and care teams to analyze practice‑level performance, identify gaps, and develop targeted, data‑driven strategies that improve quality outcomes, financial performance, and operational efficiency. Operating with a high degree of autonomy, the Coach assesses practice needs, prioritizes interventions, and leads workflow redesign and population health initiatives within a complex, diverse urban healthcare environment. The Practice Transformation Coach plays a critical role in aligning provider performance with value‑based care objectives and driving measurable clinical, operational, and financial improvements across the market.
Requirements
- Bachelor’s degree in nursing, healthcare administration, business, public health, or related field, or equivalent combination of education and progressively responsible experience. Equivalent combination of education and progressively responsible experience may be considered
- 3+ years of analysis or provider/medical operations experience, preferably in the healthcare or managed care industry
- Experience analyzing performance and healthcare data to develop actionable, data‑driven strategies
- Strong understanding of value‑based care models, population health strategies, and healthcare quality improvement frameworks
- Ability to assess quality metrics, cost drivers, and performance incentives to inform operational and strategic decisions
- Ability to influence provider behavior and drive change through consultative, relationship‑based partnerships
- Excellent communication and presentation skills, with experience engaging physicians, care teams, and leadership
- Strong project management skills, including managing multiple initiatives in a fast‑paced environment
- Proficiency with EHR systems and healthcare analytics tools
- Ability to work independently while thriving in a dynamic, evolving environment
Nice To Haves
- Licensed Vocational Nurse (LVN), Registered Nurse (RN), or Certified Professional Coder (CPC) license preferred
- Certified Professional in Healthcare Quality (CPHQ), Master of Health Administration (MHA), Master of Public Health (MPH), Project Management Professional (PMP), or Lean/Six Sigma (Green or Black Belt)
- Experience working directly with provider groups, physicians, or clinical teams
- Experience in value-based care, practice transformation, or quality improvement initiatives
Responsibilities
- Serve as a strategic advisor to provider practices, assessing clinical, operational, and financial performance and identifying opportunities for improvement
- Exercise independent judgment in prioritizing practice engagements and determining the most effective intervention strategies based on performance data and business impact
- Develop and lead execution of customized transformation plans to improve quality metrics, operational workflows, and financial outcomes
- Lead the design and implementation of workflow redesign initiatives, including EHR optimization, clinical documentation, and billing practices
- Diagnose root causes of quality and financial underperformance and develop targeted, data-driven solutions
- Provide guidance to providers and care teams to support adoption of optimized workflows and sustainable operational improvements
- Analyze and interpret complex performance data, including HEDIS, pay-for-performance metrics, and medical cost trends, to inform strategic recommendations
- Translate data insights into actionable performance improvement strategies tailored to individual practices and market needs
- Monitor progress against established goals and adjust strategies as needed to ensure performance targets are achieved
- Partner with internal stakeholders across Market Operations, Quality, and Population Health to ensure alignment on performance improvement initiatives
- Influence provider and practice-level decision-making through data-driven insights, education, and consultative engagement
- Serve as a key liaison between provider practices and organizational leadership to escalate risks, share insights, and drive alignment
- Identify trends and systemic opportunities across practices to inform broader market-level or enterprise performance strategies
- Contribute to the development of best practices, tools, and frameworks that enhance practice transformation efforts across the network
- Support special projects and strategic initiatives aligned with value-based care performance goals
Benefits
- The annual total compensation target pay range for this role is: $78,000 - $85,000.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
