Entry-Level Sales & Practice Success Coordinator
About The Position
Upperline Health is hiring an onsite, patient-facing Practice Success Coordinator to support its Upperline Plus value-based care program. The coordinator works at partner practices, helping patients understand the program and enroll using an iPad. The role involves friendly, consultative conversations during check-in and check-out, explaining program benefits, building trust, and helping patients schedule visits. The coordinator also collaborates with clinic staff to meet enrollment and engagement goals, troubleshoot issues, and improve workflows. No prior sales experience is required; strong interpersonal and communication skills are emphasized. Compensation includes an hourly rate of $16–$20 based on experience, plus monthly commission tied to enrollment performance. The position requires no night, weekend, or holiday shifts.
Requirements
- High school diploma or equivalent.
- At least 2 years of customer service experience.
- Comfort using iPads and Microsoft Office.
- Strong communication skills.
- HIPAA awareness.
Nice To Haves
- Background in retail, hospitality, or call centers.
- Experience working with older adults or geriatric populations.
- Results-driven, mission-motivated mindset.
Responsibilities
- Educate patients about Upperline Plus and help them enroll in the program.
- Explain the value of program engagement and guide patients through scheduling visits.
- Build rapport with patients and clinic teams.
- Partner with clinic staff to troubleshoot issues and refine enrollment workflows.
- Represent Upperline’s culture and values at partner sites.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- 401(k) with company matching
- PTO
- Parental leave
- Monthly commission tied to enrollment performance
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
