Dallas - Practice Operations Manager - Corporate

Winston Taylor • Dallas, TX

8d • Hybrid

About The Position

The Practice Operations Manager (POM) supports the daily operational and financial performance of the Firm’s practice groups. Reporting to the Director of Practice Operations, the POM acts as a strategic liaison between attorneys and administrative teams, helps execute practice group business plans, advances technology-driven innovation, and supports the Firm’s strategic priorities at the practice level. The role monitors financial metrics, partners with stakeholders to improve operational efficiency, and supports personnel initiatives such as lateral integration and timekeeper utilization management.

The POM monitors practice group financial performance and expenses, provides KPI reporting, and works with practice operations, finance, and pricing colleagues to improve financial results and attorney understanding of matter profitability. The role also supports lateral partner integration, partnership nominations and promotions, associate training, and effective practice group communication.

Working with practice leaders, business development teams, and practice operations leadership, the POM helps develop and execute business plans and the practice components of the Firm’s strategic plan. The position also facilitates technology adoption and workflow improvements, including evaluation and integration of practice-focused AI, and assists with special projects and Firm-wide initiatives supporting client acquisition and expansion. The role requires living within commuting distance of a Firm office and being able to work in the office three to four days per week.

Requirements

• Bachelor’s degree required.
• At least 5 years of experience in law firm operations, professional services operations, or financial/business management roles.
• Highly motivated self-starter able to manage multiple priorities and special projects in a fast-paced environment.
• Exceptional organization, analytical, information-gathering, and problem-solving skills.
• Excellent written communication and well-developed oral presentation abilities.
• Proven ability to collaborate with partners, senior leadership, and colleagues at all levels; build relationships, foster teamwork, and drive consensus.
• Strategic thinking and strong analytical capabilities, with the ability to translate Firm-wide goals into actionable practice-level plans.
• Must live within commuting distance of a Firm office and be able to come into the office three to four days per week.

Nice To Haves

• Degree in finance or accounting preferred.
• JD or MBA is a plus.
• Project management experience is a plus.

Responsibilities

• Monitor Department and Practice Group financial performance, including utilization, realization, revenue, profitability, and other performance metrics.
• Liaise with the financial reporting team to enhance practice group-level financial reporting.
• Report regularly on key performance indicators (KPIs).
• Collaborate with Directors of Practice Operations (DPOs) to recommend actions to improve group financial performance, monitor progress, and execute action items.
• Work with DPOs and the Pricing Team to improve attorney understanding of client and matter profitability, expand use of matter budgets and value-based fee arrangements, and promote team leverage.
• Monitor and manage practice group expense budgets.
• Assist with the transition and integration of newly hired lateral partners and groups.
• Support partnership nominations and promotions, including preparing candidate materials for Department Leadership and the Executive Committee and helping manage the partnership candidate pipeline by Practice Group.
• Collaborate with the Professional Development team to support associate training programs aligned with Firm strategic priorities.
• Ensure practice groups meet and communicate regularly and effectively about practice development, business development, talent management, and financial performance.
• Assist in developing and executing department- and practice group-level business plans with Practice Group Leaders and Business Development teams.
• Collaborate with the Chief of Practice Operations and DPOs to drive and monitor execution of the practice components of the Firm’s strategic plan, focused on revenue generation and operational efficiency.
• Facilitate communication between technology teams and practice groups; streamline processes, enhance workflows, and drive technology-enabled efficiencies, including practice-focused AI evaluation, integration, and adoption.
• Assist with special projects and assigned Firm-wide initiatives that support client acquisition and expansion goals.

Benefits

• Comprehensive benefits providing coverage and support for full-time employees and their families.
• Comprehensive healthcare benefits package.
• Yearly retirement contribution.
• May include an annual discretionary merit bonus.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level