Practice Manager Internal Medicine and Pediatrics ProHealth Physicians Bloomfield, CT

UnitedHealth Group•Bloomfield, CT

6d•$60,200 - $107,400

About The Position

ProHealth Physicians, part of the Optum family of businesses, is hiring a Practice Manager reporting to the Senior Practice Manager. The Practice Manager directs, supervises, and coordinates the overall operations of the medical practice. In partnership with the Senior Practice Manager and physicians, the role establishes financial, quality, and patient-satisfaction goals and monitors progress to help ensure the practice is profitable, efficient, and provides quality care. The manager is also accountable for population health management goals and objectives, collaborates with other Practice Managers in the assigned area as part of one group practice, and manages process-improvement initiatives. This fast-paced role oversees Pediatric & Adolescent Medicine in Wallingford and Meriden Pediatric Associates. The position offers performance recognition, clear direction, and development opportunities. The salary range is $60,200–$107,400 annually for full-time employment, with compensation based on factors including labor markets, education, work experience, and certifications. Benefits and incentives are subject to eligibility requirements. Candidates must pass a drug test before beginning employment.

Requirements

Practice or medical office management experience, including management of several direct reports in clinical and non-clinical roles.
Demonstrated proficiency with reporting and data analytics.
Years of post-high-school education may be substituted for, or considered equivalent to, years of experience.

Nice To Haves

Experience with electronic health records, medical terminology, coding, and billing.
Experience with Microsoft Suite.
Knowledge of population health management.
Business and financial skills.
Knowledge of Lean/Six Sigma process-improvement tools and techniques.

Responsibilities

Establish office work procedures and standards to improve efficiency and effectiveness.
Assist the Senior Practice Manager and physicians in developing and implementing long-range plans.
Manage office operations to maximize patient access, patient satisfaction, and payment collections.
Coordinate staff and provider schedules to ensure appropriate coverage for quality patient care.
Manage human resources activities, including hiring, onboarding, coaching, and evaluating staff, while fostering a team environment.
Reconcile and investigate patient complaints.
Manage, lead, and participate in process-improvement initiatives.
Ensure practice compliance with ProHealth policies, procedures, and programs.
Participate in practice, regional, and organizational meetings.
Monitor practice goals to support profitability, efficiency, quality care, and population health management.