Practice Manager

Juniper Services•Sparks, NV

4d•Onsite

About The Position

A leading dental practice in Reno/Sparks is seeking a results-driven Dental Practice Manager with a proven track record of optimizing operations, enhancing patient satisfaction, and leading high-performing dental teams. Skilled in financial management, staff development, and compliance with healthcare regulations. Adept at streamlining administrative processes, improving revenue cycles, and fostering a positive, patient-centered environment. Experienced with dental software systems and committed to maintaining the highest standards of care and efficiency. Seeking a leadership role in a progressive dental practice focused on growth, quality service, and operational excellence. The Dental Practice Manager oversees the daily operations of a dental office, ensuring efficient workflow, excellent patient care, and compliance with healthcare regulations. This role combines administrative leadership, financial management, and team coordination to maintain a productive and patient-focused environment.

Requirements

Minimum of 3–5 years of experience in dental or medical office management.
Strong leadership, communication, and organizational skills.
Proficiency in dental practice management software (e.g., Dentrix, Eaglesoft, Open Dental).
Knowledge of dental billing, insurance, and compliance regulations.

Nice To Haves

Bachelor’s degree in business administration, healthcare management, or related field

Responsibilities

Oversee daily office operations, including scheduling, patient flow, and front desk activities.
Maintain accurate patient records and ensure compliance with privacy laws (HIPAA).
Implement and update office policies, procedures, and protocols.
Manage office supplies, equipment maintenance, and vendor relationships.
Monitor and manage budgets, expenses, and financial performance.
Oversee billing, collections, and insurance claim processing.
Prepare financial reports and assist with forecasting and cost control.
Ensure accurate fee schedules and coding compliance.
Recruit, train, and supervise administrative and clinical staff.
Conduct performance evaluations and provide coaching or disciplinary action as needed.
Foster a positive, collaborative, and professional work environment.
Schedule staff shifts and manage time-off requests to ensure adequate coverage.
Ensure a high standard of patient service and satisfaction.
Address patient concerns, complaints, and feedback promptly and professionally.
Oversee patient communication, including appointment reminders and follow-ups.
Promote patient retention and referral programs.
Ensure compliance with OSHA, HIPAA, and other regulatory standards.
Maintain accurate documentation for audits and inspections.
Support infection control and safety protocols.
Coordinate continuing education and training for staff.
Develop and implement marketing strategies to attract new patients.
Manage the practice’s online presence, including website and social media.
Track and analyze patient growth and retention metrics.
Collaborate with the dentist(s) to identify opportunities for service expansion.