Rosin Optical - Practice Manager 3 # T073 Naperville IL
About The Position
The Practice Manager leads the local practice and marketplace, supporting the company’s mission to deliver premium, professional eyecare experiences and advance optometry in healthcare. The role establishes the practice as the community’s premier destination for vision needs. The manager works with managing and associate doctors to maintain high standards of patient care and efficient workflows, while leading, coaching, inspiring, and developing the team to provide excellent patient experiences. The position oversees practice operations, staffing, talent recruitment and development, financial performance, inventory, safety programs, and implementation of technology and process improvements. Weekend and evening work is required as business needs vary by location.
Requirements
- High school graduate or equivalent.
- At least 4 years of management or supervisory experience, preferably in an eyecare or healthcare setting.
- Proven track record of delivering results and growth.
- Excellent business and financial acumen, including operational analysis.
- Familiarity with technology such as point-of-sale systems, patient record systems, and other software applications.
- Strong communication and listening skills.
Nice To Haves
- College degree or equivalent.
- ABO Certification.
Responsibilities
- Work closely with managing and associate doctors to ensure high standards of patient care and workflow efficiency.
- Lead team performance and coach, inspire, and develop team members to deliver excellent patient experiences.
- Recruit and select qualified, success-oriented talent and build a pipeline for succession.
- Monitor practice operations and provide on-the-job training and support in accordance with company policies and procedures.
- Analyze practice financial data and recommend actions to optimize profitability.
- Control profits and expenses through operational functions, sales, medical and vision insurance claim accuracy, labor, and supply ordering.
- Apply knowledge of the eyecare business and patient care to improve patient experiences and business results.
- Follow workforce management guidelines to staff all practice operating hours appropriately.
- Maintain inventory accuracy through proper inventory management procedures.
- Lead change management, including adoption of new technology and processes and continuous improvement.
- Ensure company-approved safety programs are implemented and maintained.
- Work weekends and evenings in support of business needs, as determined by location.
- Adhere to attendance, daily timekeeping, company policy, and dress-code requirements.
- Perform other duties as assigned or required by business needs.
Benefits
- Health care
- Retirement savings
- Paid time off/vacation
- Employee discounts
- Competitive bonus and/or commission plan may be offered
- Tailored professional development opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
