Store Manager - 000368 - Naperville, IL

7 Brew IL I•Naperville, IL

5d•Onsite

About The Position

The Store Manager assumes full responsibility for the location’s growth, profitable operation, and preservation of 7 Brew’s culture, mission statement, and values. The Manager leads the crew, maintains genuine connections with team members, and understands the unique operating needs of the stand or stands. In addition to scheduled shifts, the Manager coaches and trains employees, performs administrative duties, and oversees operations. The role reports to the District Manager.

Requirements

Work a flexible schedule that may include early mornings (5 a.m.) and late nights (11:30 p.m.).
Regularly work weekends and be available to work holidays if necessary.
Be available by phone or in person to promptly address needs.
Create and maintain genuine, uplifting interactions.
Work carefully and quickly with hot water and coffee, glass bottles, and dairy products.
Work outside for prolonged periods in all weather conditions.
Lift up to 50 pounds.
Stand comfortably for hours at a time.
Climb a ladder and use a stepladder.
Stand, sit, bend, kneel, twist, and squat as necessary to stock and clean in the stand.
Safely walk between and around cars in the drive-through line.
Safely use a utility knife.
Operate any position in the stand during peak hours while maintaining awareness of shift operations.
Address operational, procedural, or cultural issues with team members.
Adapt to problems and implement solutions during stressful situations.
Effectively manage multiple projects and deadlines.
Effectively lead and direct people with multiple personality types under pressure.
Have proven leadership abilities in a fast-paced environment with 40 or more team members.
Have beginner-level proficiency in Microsoft Office Suite.

Responsibilities

Be proficient in all Brewista and Shift Lead duties and skill sets.
Maintain excellent wait times, cleanliness, and customer interactions through training, coaching, and encouragement.
Provide each team member with regular feedback on strengths and areas for growth.
Create a weekly shift schedule based on crew needs and availability, keeping labor costs low while ensuring quick wait times and short lines.
Monitor and maintain necessary inventory, small wares, and equipment.
Ensure appropriate cash handling, deposits, and change for the stand.
Facilitate team bonding and development through regular meetings and events for Shift Leads and Brewistas.
Take ownership of solutions.
Ensure the crew understands and meets all health requirements.
Develop new leaders.
Implement and communicate directives from upper management.
Delegate tasks to the leadership team and Brewistas to support efficiency and appropriate development.
Coach, observe, train, and perform administrative duties at the stand outside scheduled shifts.
Promptly address needs by phone or in person.