Practice Manager - Urology

Hartford Healthcare•Hartford, CT

11h•Hybrid

About The Position

Responsible for managing designated Urology sites to ensure superior customer service and patient care in a highly efficient and cost-effective manner. Oversees clinical operations, as well as the day to day operational activities supporting designated practice. Acts as point person for any and all practice related activities and issues. Serves as member of management team - collaborates on organizational business issues, communicates appropriate messages, and supports and drives corporate initiative. Oversees all activities of the assigned operational practice - provides leadership and direction to direct reports and providers, and acts as positive role model. Oversees the Prior Authorization Specialist and OR Schedulers. Drives the development and execution of short- and long-term business plans and corresponding budgets by collaborating with physician leadership and corporate administration in strategic planning and marketing for the practice. Executes business plans by assigning accountability to appropriate staff and/or physicians, monitoring progress, making appropriate adjustments, and finding solutions to obstacles. Continuously identifies ways to increase profitability - recommends and implements cost-effective strategies for department. Continuously identifies and implements ways to maximize efficiency, productivity and resource allocation. Responds promptly and effectively to patient and provider concerns. Evaluates workflow and performance to maximize productivity/efficiency and ensure quality service. Analyzes data reports and acts on significant trends affecting overall effectiveness of the department. Finds opportunities to grow the business through increased referrals, new or increased services, regional expansion, or other revenue-enhancing activities. Drives improvement efforts through effective staff and provider involvement, project management, and communication. Implements changes and keeps staff and providers up to date with clear and concise communications. Travel required within Hartford region.

Requirements

Bachelor's degree in business, healthcare management or a related field.
Equivalent experience may be considered.
Minimum 5 years medical practice management experience required, preferably in a multi-site practice.
Experience providing effective business leadership to physicians.
Ability to refine, reorganize or redirect workflow in a timely manner to optimize resources.
Ability to adapt quickly in a fast-paced environment juggling multiple competing tasks and demands.

Nice To Haves

Advanced clinical or business credentials preferred.
Epic experience preferred.

Responsibilities

Manage designated Urology sites to ensure superior customer service and patient care in a highly efficient and cost-effective manner.
Oversee clinical operations and day-to-day operational activities supporting the designated practice.
Act as the point person for all practice-related activities and issues.
Serve as a member of the management team, collaborating on organizational business issues, communicating messages, and supporting corporate initiatives.
Oversee all activities of the assigned operational practice, providing leadership and direction to direct reports and providers.
Oversee the Prior Authorization Specialist and OR Schedulers.
Drive the development and execution of short- and long-term business plans and budgets by collaborating with physician leadership and corporate administration.
Execute business plans by assigning accountability, monitoring progress, making adjustments, and finding solutions to obstacles.
Continuously identify ways to increase profitability and recommend cost-effective strategies.
Continuously identify and implement ways to maximize efficiency, productivity, and resource allocation.
Respond promptly and effectively to patient and provider concerns.
Evaluate workflow and performance to maximize productivity/efficiency and ensure quality service.
Analyze data reports and act on significant trends affecting the department's effectiveness.
Find opportunities to grow the business through increased referrals, new services, regional expansion, or other revenue-enhancing activities.
Drive improvement efforts through staff and provider involvement, project management, and communication.
Implement changes and keep staff and providers updated with clear communications.