Practice Lead | Dynatrace/Observability (Remote)

Trace3•Atlanta, GA

1d•$1 - $1•Remote

About The Position

Trace3 is seeking a senior observability leader to serve as technical lead for our Dynatrace practice. This individual will guide delivery quality across the practice, mentor recently certified consultants, and lead customer-facing observability strategy engagements. The role is positioned to grow into leadership of the broader Observability Services group.

Requirements

3+ years of recent, hands-on Dynatrace experience in production enterprise environments.
Current working knowledge of the Dynatrace SaaS (3rd generation) platform, including Grail, Dynatrace Query Language (DQL), OpenPipeline, Workflows, AppEngine, Notebooks, and Davis AI.
Experience guiding customers through migration from Dynatrace Managed capabilities to the current SaaS platform.
Proven ability to set technical standards, review delivery work, and develop junior consultants into independent practitioners.
10+ years of experience across the observability landscape, spanning APM, infrastructure monitoring, log analytics, digital experience monitoring, and AIOps, with exposure to multiple vendor platforms and open standards such as OpenTelemetry.
Demonstrated success delivering strategy engagements, including observability maturity assessments, current state analysis, target state roadmaps, and vendor-neutral product selection.
Track record of producing executive-quality deliverables such as assessment reports, architecture recommendations, and strategic roadmaps.
Comfort presenting findings and recommendations to senior technical and business stakeholders.
Experience leading or mentoring delivery teams in a consulting or professional services environment.
Strong client presence, sound judgment, and the credibility to serve as a trusted advisor to customer leadership.

Nice To Haves

Dynatrace Professional certification is preferred but not required.

Responsibilities

Guide delivery quality across the practice.
Mentor recently certified consultants.
Lead customer-facing observability strategy engagements.
Shape practice direction, including service offerings, delivery methodology, and team capability development.
Serve as a trusted advisor to customer leadership.