About The Position

The Practice Coordinator facilitates practice operations, including patient satisfaction, staff scheduling support, patient flow, and coding issues. The role oversees incoming and outgoing departmental correspondence and communications and assists with submitting and maintaining regulatory, medical, and billing documentation. Working closely with providers, the coordinator ensures each procedure has a charge entered in a timely manner and assists with internal coding and chart audits. The coordinator resolves departmental issues, supports efficient patient flow, serves as the primary point of contact for practice operations, and may perform any front-office role as needed to support practice operations.

Requirements

  • High school diploma or equivalent.
  • At least 1 year of health care-related experience.
  • Knowledge of computer-based data management programs.
  • Knowledge of health plans and managed care plans.
  • Knowledge and understanding of medical coding guidelines.
  • Knowledge of CPT, ICD-10, and HCPCS codes.
  • Strong interpersonal and organizational skills.

Responsibilities

  • Coordinate daily practice operations and resolve operational issues.
  • Oversee day-to-day activities of the medical practice.
  • Serve as the initial point of contact for practice operational functions.
  • Coordinate communication between team members and physicians or clinical associates to support appropriate care and outcome planning.
  • Ensure providers and staff follow company policies, procedures, and standards, comply with external regulatory authorities, and meet internal clinical documentation standards.
  • Order office supplies and keep the department stocked with necessary supplies.
  • Communicate departmental, organizational, and industry information to staff.
  • Support operational excellence and ensure the department delivers quality services in accordance with applicable policies, procedures, and professional standards.
  • Support patient satisfaction, staff scheduling, patient flow, and coding issues.
  • Oversee incoming and outgoing departmental correspondence and communications.
  • Assist with submitting and maintaining regulatory, medical, and billing documentation.
  • Work with providers to ensure every procedure has a charge entered in a timely manner.
  • Assist with internal coding and chart audits.
  • Perform front-office roles as needed to support practice operations.
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