Practice Coordinator

Sound Physicians • Amarillo, TX

6d • $24 - $35 • Onsite

About The Position

The Practice Coordinator provides daily administrative oversight for a Sound Physicians practice based onsite at a hospital. Working with the Practice Medical Director, clinicians, and Clinical Performance Nurse, the coordinator maintains a visible presence across the practice and engages with hospital departments, community providers, and specialty physicians. The role supports workflow improvements, communications, practice standards, and onsite operational, financial, and clinical performance initiatives. The position is onsite, with no travel requirements.

Responsibilities include general practice administration and office management; coordinating meetings, events, supplies, policies, and procedures; facilitating applicable patient census reconciliation and multidisciplinary rounds; supporting patient-care workflows and medical-record requests; coordinating clinician recruitment, onboarding, orientation, credentialing, privileging, payer enrollment, and compliance activities; supporting benefits enrollment and Sound software applications; and maintaining team communications and engagement practices.

The coordinator owns clinical schedules, reviews shift and productivity data for payroll, monitors contractual shift obligations, and reviews applicable sick-pay and PTO requests. The role also serves as an administrative liaison to hospital leadership, coordinates partner meetings and events, maintains client-facing materials and requested reports, and ensures the accuracy of the PCP database.

Requirements

• 1–2 years of administrative support experience, preferably in a hospital or healthcare environment.
• 1–2 years of customer service experience.
• Intermediate Microsoft Office proficiency, including Outlook, Excel, and PowerPoint.
• Knowledge of relevant state and federal healthcare regulations.
• Knowledge of HR information systems and basic HR knowledge.
• Demonstrated collaboration, customer focus, eagerness to learn, enjoyment of working with people, self-starting behavior, and resourcefulness.

Responsibilities

• Provide general administrative support to the medical practice under the direction of the medical director and practice administrator, if applicable.
• Manage office functions, including meetings, office systems, supplies, and practice events.
• Collaborate with the Medical Director and Practice Management Team to develop and maintain site policies and procedures.
• Facilitate daily patient census/reconciliation and multidisciplinary rounds when applicable to the practice line.
• Support patient-care administration by facilitating home health order workflows, responding to medical-record requests, and completing death certificates.
• Coordinate recruiting activities, including onsite interviews with hospital leadership, candidate interviews, and site visits.
• Complete onboarding and orientation for new clinicians, including locums and ambassadors.
• Keep APP Collaborative Practice Agreements up to date when applicable; retain basic knowledge of contracts and clinician employment agreements.
• Provide basic support for the program’s financial performance and develop and maintain orientation checklists and policies.
• Coordinate recredentialing and monitor expirables; ensure licensed providers complete hospital privileging and payer enrollment before providing patient care.
• Manage the relationship with the hospital Medical Staff Office and troubleshoot barriers to on-time starts with the privileging team.
• Ensure practice billing and documentation compliance.
• Ensure clinicians complete mandatory compliance training and any required remediation, respond to queries on time, and participate in compliance activities.
• Participate in Sound medical group training pertinent to the role.
• Support clinicians with annual benefits open enrollment and life-event changes in Sound’s HR Information System.
• Provide general support for Sound software applications.
• Establish and maintain practice team norms at the medical director’s direction; maintain visual/management boards for communication and recognition; encourage participation in Sound bedside/colleague engagement surveys.
• Own clinical scheduling, including creating and optimizing schedules and accurately documenting shifts for payroll; promote continuity of patient care with schedules planned 120 days ahead for Hospital Medicine or 90 days ahead for Emergency Medicine.
• Review and validate shift and productivity data for monthly payroll processing.
• Ensure permanent clinicians meet annual contractual shift obligations and review clinician sick-pay and PTO requests, as applicable.
• Serve as an administrative liaison to hospital executives and staff regarding hospital needs.
• Coordinate monthly and quarterly meetings and events with the practice team and hospital leadership, including scheduling, agendas, rooms and materials, and minutes.
• Refresh client-facing materials to meet current Sound standards, maintain requested reports and trackers, and ensure the PCP database is accurate.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Health care and dependent care flexible spending account
• 401(k) retirement savings plan with company match
• Paid time off accruing from the start date at 15 days per year, in accordance with company policy
• Ten company-paid holidays per year

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed