Practice Coordinator

Tenet Healthcare Corporation•Delray Beach, FL

About The Position

The Practice Coordinator supports the daily operations of a physician office. The role includes greeting patients, answering phones, scheduling appointments, collecting accurate patient demographics, verifying insurance, processing referrals, and handling data entry. The coordinator oversees the front desk and medical records process, manages patient and physician scheduling, confirms appointments, and orders office supplies. The position also handles charge entry, patient balance processing, and daily reconciliation of charges and payments. It requires friendly, courteous, helpful, and considerate interactions with patients, the public, physicians, and other personnel.

Requirements

  • High School Diploma or GED.
  • Proficiency in a Windows environment and working knowledge of Word, Outlook, and the Internet.
  • Willingness to be flexible and adaptable in a complex, matrix environment.

Nice To Haves

  • Five years of experience in a physician practice preferred.
  • EMR/EHR experience preferred; NextGen or Athena experience preferred.
  • Completion of a Medical Office Assistant program preferred.
  • Healthcare management or administration certification preferred.

Responsibilities

  • Greet patients, answer phones, and schedule appointments.
  • Collect accurate patient demographic information.
  • Answer telephone calls promptly and courteously.
  • Verify insurance and process referrals.
  • Enter charges, process patient balances, and reconcile charges and payments daily.
  • Assist callers and people in person by explaining procedures or providing help as appropriate.
  • Maintain friendly, courteous, helpful, and considerate interactions with patients, the public, physicians, and other personnel.
  • Manage, copy, and review medical records to ensure accuracy.
  • Coordinate daily physician-office operations, including the medical records process, patient and physician scheduling, front desk oversight, appointment confirmations, and ordering office supplies.

Benefits

  • Medical, dental, vision, and life insurance.
  • 401(k) retirement savings plan with employer match.
  • Generous paid time off.
  • Career development and continuing education opportunities.
  • Health savings accounts and healthcare and dependent flexible spending accounts.
  • Employee Assistance Program and employee discount program.
  • Voluntary benefits include pet insurance, legal insurance, accident and critical illness insurance, long-term care, elder and childcare, and auto and home insurance.
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