Practice Coordinator

Current Opportunities at Sound Physicians • Flower Mound, TX

5d • Onsite

About The Position

The Practice Coordinator provides daily administrative oversight for a Sound Physicians practice based onsite at a hospital. The role works closely with the Practice Medical Director, clinicians, Clinical Performance Nurse, hospital departments, community providers, specialty physicians, and Sound’s practice management teams. The coordinator contributes to workflow improvements, communications, standards, and initiatives related to operational, financial, and clinical performance. There are no travel requirements. The posting describes the position as “(Part/Full-Time)” without specifying which schedule applies.

Requirements

• Intermediate Microsoft Office proficiency, including Outlook, Excel, and PowerPoint.
• Knowledge of relevant state and federal healthcare regulations.
• Knowledge of HR information systems and basic HR knowledge.
• 1–2 years of administrative support experience.
• 1–2 years of customer service experience.
• Demonstrated collaboration, customer focus, eagerness to learn, enjoyment of working with people, self-starting ability, and resourcefulness.

Nice To Haves

• Administrative support experience in a hospital or healthcare environment.

Responsibilities

• Provide general administrative support to the medical practice under the direction of the medical director and practice administrator, if applicable.
• Manage office functions, including meetings, office systems, supplies, and practice events.
• Collaborate with the Medical Director and Practice Management Team to develop and maintain site policies and procedures.
• When applicable, facilitate daily patient census reconciliation and multidisciplinary rounds.
• Facilitate home health order workflows, respond to medical records requests, and complete death certificates.
• Coordinate recruiting activities, including onsite interviews with hospital leadership, candidate interviews, and site visits.
• Complete onboarding and orientation for new clinicians, including locums and ambassadors.
• Keep APP Collaborative Practice Agreements current, as applicable, and retain basic knowledge of contracts and clinician employment agreements.
• Provide basic support for the program’s financial performance and develop and maintain practice orientation checklists and policies.
• Coordinate with the privileging team on provider recredentialing and expirables; ensure hospital privileging and payer enrollment are completed before patient care begins.
• Manage the relationship with the hospital Medical Staff Office and work with the privileging team to resolve barriers to on-time starts.
• Ensure billing and documentation compliance, mandatory compliance training and remediation, timely clinician query responses, and participation in compliance activities.
• Participate in Sound training relevant to the role and responsibilities.
• Support clinicians during annual benefits open enrollment and help enter life event changes in Sound’s HR Information System.
• Provide general support for Sound software applications; maintain practice team norms as directed by the medical director; maintain visual and management boards; and encourage participation in bedside and colleague engagement surveys.
• Own clinical scheduling, including creating and optimizing schedules and ensuring shifts are accurately documented for payroll processing; promote continuity of patient care with schedules prepared 120 days in advance for Hospital Medicine or 90 days in advance for Emergency Medicine.
• Review and validate monthly shift and productivity data for payroll processing; ensure permanent clinicians meet annual contractual shift obligations; and review clinician sick pay and PTO requests, as applicable.
• Serve as an administrative liaison to hospital executives and staff regarding hospital needs.
• Coordinate monthly and quarterly meetings and events with the practice team and hospital leadership, including scheduling, agendas, rooms and materials, and meeting minutes.
• Keep client-facing materials current with Sound standards, maintain requested reports and trackers, and ensure the PCP database is accurate.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Health care and dependent care flexible spending account
• 401(k) retirement savings plan with company match
• Paid time off accruing from the start date at 15 days per year, in accordance with company policy
• Ten company-paid holidays per year

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed