Practice Coordinator

Tenet Healthcare Corporation • West Palm Beach, FL

8d

About The Position

The Practice Coordinator supports the daily operations of a physician office. The role includes greeting patients, answering phones, scheduling appointments, collecting accurate patient demographic information, verifying insurance, processing referrals, and entering data. The coordinator manages and reviews medical records, coordinates patient and physician scheduling, oversees the front desk, confirms appointments, and orders office supplies. The role also handles charge entry, patient balance processing, and daily reconciliation of charges and payments. The coordinator is expected to assist patients and callers and communicate with patients, the public, physicians, and other personnel in a friendly, courteous, helpful, and considerate manner.

Requirements

• High school diploma or GED.
• Proficiency in a Windows environment and working knowledge of Word, Outlook, and the Internet.
• Willingness to be flexible and adaptable in a complex, matrix environment.

Nice To Haves

• Five years of experience in a physician practice.
• EMR/EHR experience; NextGen or Athena experience preferred.
• Completion of a Medical Office Assistant program.
• Healthcare management or administration certification.

Responsibilities

• Greet patients, answer phones, and schedule appointments.
• Collect accurate patient demographic information.
• Answer telephones promptly and courteously.
• Verify insurance and process referrals.
• Enter charges, process patient balances, and reconcile charges and payments daily.
• Assist callers and patients or explain procedures as appropriate.
• Communicate with patients, the public, physicians, and other personnel in a friendly, courteous, helpful, and considerate manner.
• Manage, copy, and review medical records to ensure accuracy.
• Coordinate daily physician-office operations, including medical records, patient and physician scheduling, front-desk oversight, appointment confirmation, and ordering office supplies.

Benefits

• Medical, dental, vision, and life insurance.
• 401(k) retirement savings plan with employer match.
• Paid time off.
• Career development and continuing education opportunities.
• Health savings accounts and healthcare and dependent flexible spending accounts.
• Employee Assistance Program and employee discount program.
• Voluntary benefits including pet insurance, legal insurance, accident and critical illness insurance, long-term care, elder and childcare, and auto and home insurance.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED