Practice Coordinator

Sound Physicians • Flower Mound, TX

6d • $24 - $35 • Onsite

About The Position

The Practice Coordinator provides daily oversight of administrative responsibilities for a Sound Physicians practice located within a hospital. Working under the direction of the medical director and practice administrator, the coordinator is visibly involved with the practice team and hospital departments, community providers, and specialty physicians. The role contributes to improved workflows, communications, standards, and onsite initiatives supporting operational, financial, and clinical performance. The position is onsite and has no travel requirements.

Responsibilities include providing general administrative and office-management support; coordinating meetings, practice events, supplies, policies, and procedures; supporting patient census reconciliation and multidisciplinary rounds when applicable; facilitating patient-care administration, recruiting, onboarding, orientation, credentialing, privileging, payer enrollment, compliance, billing, and documentation workflows; and providing general support with Sound software and benefits processes.

The coordinator owns clinical scheduling, reviews shift and productivity data for payroll, supports contractual shift obligations, and reviews sick-pay and PTO requests as applicable. The role also serves as an administrative liaison to hospital executives and staff, coordinates meetings with hospital leadership, maintains client-facing materials and reports, and ensures the accuracy of the PCP database.

Requirements

• Intermediate proficiency with Microsoft Office, including Outlook, Excel, and PowerPoint.
• Knowledge of relevant state and federal healthcare regulations.
• Knowledge of HR information systems and basic HR knowledge.
• 1–2 years of administrative support experience.
• 1–2 years of customer service experience.

Nice To Haves

• Administrative support experience in a hospital or healthcare environment.

Responsibilities

• Provide general administrative support to the medical practice under the direction of the medical director and practice administrator, if applicable.
• Manage office functions, including meetings, office systems, supplies, and practice events.
• Collaborate with the medical director and practice management team to develop and maintain site practice policies and procedures.
• Facilitate daily patient census reconciliation and multidisciplinary rounds, as applicable to the practice line.
• Support patient care administration by facilitating home health order workflows, responding to medical records requests, and completing death certificates.
• Coordinate recruiting activities, including onsite interviews with hospital leadership, candidate interviews, and site visits.
• Complete onboarding and orientation for new clinicians, including locums and ambassadors.
• Ensure APP Collaborative Practice Agreements are current, as applicable.
• Maintain basic knowledge of contracts and clinician employment agreements.
• Provide basic support for the program's financial performance and develop and maintain practice orientation checklists and policies.
• Coordinate recredentialing and monitor expirables; ensure licensed providers obtain hospital privileges and payer enrollment before providing patient care.
• Manage the relationship with the hospital Medical Staff Office and troubleshoot barriers to on-time starts with the privileging team.
• Ensure practice billing and documentation compliance.
• Ensure clinicians complete mandatory compliance training and any required remediation, respond to queries on time, and participate in compliance activities.
• Participate in medical group training relevant to the role and responsibilities.
• Support clinicians with annual benefits open enrollment and life-event changes in Sound's HR Information System.
• Provide general support for Sound software applications.
• Establish and maintain practice team norms at the medical director's direction, maintain visual or management boards for communication and recognition, and encourage participation in engagement surveys.
• Own clinical scheduling, including creating and optimizing schedules and ensuring shifts are accurately documented for payroll; promote sustainable schedules without disruption to patient care 120 days in advance for Hospital Medicine or 90 days in advance for Emergency Medicine.
• Review and validate shift and productivity data for monthly payroll processing.
• Ensure permanent clinicians meet annual contractual shift obligations.
• Review clinician sick-pay and PTO requests, as applicable.
• Serve as an administrative liaison to hospital executives and staff regarding hospital needs.
• Coordinate monthly and quarterly meetings and events with the practice team and hospital partner leadership, including scheduling, agendas, rooms and materials, and meeting minutes.
• Refresh client-facing materials to meet current Sound standards.
• Maintain reports and trackers as requested and ensure the PCP database is accurate.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Health care and dependent care flexible spending accounts
• 401(k) retirement savings plan with company match
• Paid time off accruing immediately at 15 days per year, in accordance with company policy
• Ten company-paid holidays per year

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed