Practice Coordinator - ENT

Conifer Health Solutions•Turlock, CA

About The Position

A non-exempt medical office position responsible for coordinating and managing all processes of the front office. The Practice Coordinator coordinates the daily operations of the physician office, including the medical records process, patient and physician scheduling, front desk operations, accounts payable, appointment confirmations, office supplies, and insurance verification. The role also supports charge entry, patient balance processing, and daily reconciliation of charges and payments. Additional responsibilities may be assigned as needed.

Requirements

Five or more years of hands-on managerial experience in a medical practice, including management responsibility for all operational areas, including HR and finance.
Experience interacting with physicians and senior executives.
Bachelor’s degree or an equivalent combination of education and experience.
Demonstrated skill using MS Office products, including Excel, Word, PowerPoint, and Outlook.
Strong leadership skills and understanding of group processes, teamwork, and site/cost-center-based management.
Excellent written and verbal communication skills, with the ability to establish and maintain effective working relationships at all levels within the organization.
Ability to apply policies and principles to solve everyday problems and deal with a variety of situations.
Ability to establish priorities and coordinate work activities, take initiative, and exercise independent judgment, decision-making, and problem-solving expertise.
Excellent organizational skills, with the ability to gather, analyze, and interpret information and make effective recommendations to senior-level leaders.
If required by applicable law, provide proof of full vaccination or receive approval for a religious or medical exemption before the start date; employees granted an exemption must undergo regular testing in accordance with the law.

Responsibilities

Greet patients entering the physician practice.
Answer office phones and make appointments.
Check in patients, collect accurate patient demographic information, enter data into the electronic system, and verify insurance.
Assist with checking out patients, referral processing, and scheduling.
Collect co-pays and post charges.
Manage the physician's surgical schedule and other business-related appointments.
Coordinate daily physician-office operations, including medical records, patient and physician scheduling, front desk operations, accounts payable, appointment confirmations, office supplies, and insurance verification.
Perform charge entry and patient balance processing.
Reconcile charges and payments daily.
Handle additional responsibilities as needed.