Practice Coordinator/Treatment Planning- Scheduling/Front desk
About The Position
Under direct supervision and guided by the procedures of UCSF Dental Center, the Practice Coordinator 2 is responsible for providing support to the UCSF Oral Medicine Clinic. The Practice Coordinator II/ Treatment Planning Coordinator primary responsibility is managing patient appointments for the Oral Medicine Clinic. The incumbent can act in all capacities of the administrative team including but not limited to: Front desk or Scheduling, insurance verification, requesting pre-authorizations, treatment plan coordinating and managing billing and collections in partnership with the DC’s Patient Billing Services (PBS). The Practice Coordinator is the direct liaison between patients and the services they receive at the clinics at any level of care. The Practice Coordinator 2 works as a team member and consistently projects a professional and courteous demeanor. The Practice Coordinator II is required to comply with UCSF and School of Dentistry standards and to demonstrate excellent customer service skills with patients and staff. The Practice Coordinator II must have the ability to perform and prioritize multiple tasks and work well with staff, students, patients, and providers.
Requirements
- Ability to perform and prioritize multiple tasks
- Ability to work well with staff, students, patients, and providers
- Excellent customer service skills
Responsibilities
- Managing patient appointments for the Oral Medicine Clinic
- Acting in all capacities of the administrative team including front desk or scheduling
- Insurance verification
- Requesting pre-authorizations
- Treatment plan coordinating
- Managing billing and collections in partnership with the DC’s Patient Billing Services (PBS)
- Serving as the direct liaison between patients and the services they receive at the clinics
- Working as a team member and projecting a professional and courteous demeanor
- Complying with UCSF and School of Dentistry standards
- Demonstrating excellent customer service skills with patients and staff
- Performing and prioritizing multiple tasks
- Working well with staff, students, patients, and providers
- Working at any clinic locations as needed and scheduled
- Supporting other Dental Center clinics as needed
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
