Practice Assistant - Northeastern Co-op Student

Beth Israel Lahey Health•Newton, MA

8d•$17 - $23

About The Position

The Practice Assistant performs clerical support functions to help reduce the practice’s administrative workload and support efficient department operations. Duties are carried out according to established guidance, policies, and procedures. The position may provide backup phone coverage and assist with filing, records, mail, document handling, data entry, and organization of storage areas. Schedule and work location may vary based on business needs. The role does not supervise others.

Requirements

High school diploma or equivalent preferred.
Clerical experience preferred.
Must be able to read, write, and communicate effectively in English with patients, visitors, and hospital team members when expected to interact with people or answer phones.
Schedule availability based on business needs; work location may vary based on business needs.

Nice To Haves

Familiarity with alphabetical filing systems.
Familiarity with office equipment.

Responsibilities

Reference information in databases or computer systems and document or communicate it as appropriate.
Collect specific information from patients and others.
Sort and distribute mail.
Sort and file records and files.
Scan and fax documents.
Copy and collate materials.
Pull records and files.
Enter specific data into limited fields.
Clean and organize storage areas and filing cabinets.
Pack files and document their contents for long-term storage.
Provide backup phone coverage, answer calls politely and courteously, direct calls as appropriate, and answer basic, repetitive questions.