Practice Assistant - Northeastern Co-op Student
About The Position
The Practice Assistant performs clerical support functions to help reduce the practice’s administrative workload and support department operations. Work is completed in a timely and efficient manner, following clear guidance, policies, and procedures. The role may involve referencing information in databases or computer systems and documenting or communicating it as appropriate; collecting specific information from patients and others; sorting and distributing mail; sorting and filing records; scanning, faxing, copying, and collating documents; retrieving records; entering specific data into limited fields; organizing storage areas and filing cabinets; and packing files for long-term storage with documentation of their contents. The position may also provide backup phone coverage, answer calls courteously, direct calls as appropriate, and respond to basic, repetitive questions. The schedule is based on business needs, and the work location may vary based on business needs. The role does not supervise others. Reporting structure depends on the size and organizational structure of the practice. Beth Israel Lahey Health requires staff to be vaccinated against influenza as a condition of employment.
Requirements
- Ability to read, write, and communicate effectively in English with patients, visitors, and hospital team members when interacting with people or answering phones is required.
- High school diploma or equivalent preferred.
- Clerical experience preferred.
- Familiarity with alphabetical filing systems preferred.
- Familiarity with office equipment preferred.
Nice To Haves
- High school diploma or equivalent.
- Clerical experience.
- Familiarity with alphabetical filing systems.
- Familiarity with office equipment.
Responsibilities
- Perform clerical duties according to guidance, policies, and procedures.
- Reference data in databases or computer systems and document or communicate information as appropriate.
- Collect specific information from patients and others.
- Sort and distribute mail.
- Sort and file records and files.
- Scan and fax documents; copy and collate materials.
- Pull records and files and enter specific data in limited fields.
- Clean and organize storage areas and filing cabinets.
- Pack files for long-term storage and document their contents.
- Provide backup phone coverage, answer calls politely and courteously, direct calls as appropriate, and answer basic, repetitive questions.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
