PPI Business System Specialist II

Thermo Fisher Scientific•Haverhill, MA
•Onsite

About The Position

The PPI Business System Specialist II is a member of the site PPI team at Thermo Fisher Scientific’s Laboratory Chemicals Division, supporting continuous improvement and productivity across the Ward Hill site. Reporting to the Manager, PPI, the role leads and supports defined cross-functional projects using the Thermo Fisher Scientific Practical Process Improvement (PPI) Business System, Lean methodologies, and data-driven problem solving. The specialist identifies opportunities, analyzes end-to-end processes, implements sustainable solutions, and validates business benefits across safety, quality, delivery, productivity, cost, and customer experience. The position partners with functional leaders, process owners, operators, and subject-matter experts to strengthen daily management, improve process performance, and develop practical continuous improvement capability. It also spends approximately 10%–15% of its time supporting the Manager, Supply Chain with data analysis, reporting, planning dashboards, master data maintenance, and related analytical activities. The role is based at the Ward Hill site in Haverhill, Massachusetts, and is fully onsite. Limited remote flexibility may be available on an ad hoc basis with manager approval, based on business needs. The work schedule is standard Monday through Friday. The work environment includes an office and warehouse, with some degree of personal protective equipment required.

Requirements

  • At least 3 years of relevant experience in continuous improvement, operational excellence, business process improvement, manufacturing, supply chain, quality, business operations, or a related discipline.
  • Demonstrated experience leading or supporting cross-functional improvement projects from problem identification through implementation and sustainment.
  • Practical experience applying Lean, Six Sigma, PPI, or equivalent improvement methodologies.
  • Experience facilitating structured problem solving, process mapping, Value Stream Mapping, Kaizen events, A3 or 8-Step problem solving, 8D/RCA, or similar improvement activities.
  • Lean Six Sigma Yellow Belt, Green Belt, PPI Business System, or similar continuous improvement certification.
  • Strong project management, facilitation, analytical, and structured problem-solving skills.
  • Strong written and verbal communication skills and the ability to collaborate and build relationships with peers, leadership, and stakeholders.
  • Ability to manage multiple priorities with limited supervision while maintaining clear follow-up, accountability, and attention to detail.
  • Proficiency with Microsoft Word, PowerPoint, and Excel.
  • Growth mindset and demonstrated belief in continuous improvement, employee engagement, and sustainable process improvement.

Nice To Haves

  • Experience with project savings tracking, KPI reporting, dashboards, Smartsheet, ERP systems, Kinaxis, or data visualization tools.
  • Bachelor’s degree in Engineering, Operations, Business, Supply Chain, Science, Information Systems, or a related field; an equivalent combination of education and relevant experience may be considered.
  • Experience with dashboards, data visualization, Smartsheet, ERP, Power BI, or Kinaxis tools.

Responsibilities

  • Lead and support cross-functional continuous improvement and productivity projects using PPI, Lean, and structured problem-solving methodologies.
  • Manage assigned projects from opportunity identification and scoping through implementation, benefit validation, and sustainment.
  • Develop project charters defining scope, objectives, baselines, targets, milestones, risks, governance, and stakeholder responsibilities.
  • Deliver measurable improvements in safety, quality, delivery, productivity, cost, and customer experience.
  • Maintain project plans, action logs, risk registers, performance dashboards, and benefit-tracking documentation.
  • Partner with Finance and process owners to quantify, validate, and report operational and financial benefits.
  • Escalate significant risks, barriers, and resource constraints to the Manager, PPI, project sponsors, and relevant leaders.
  • Analyze operational, transactional, and business processes to identify performance gaps, constraints, waste, variation, and root causes.
  • Apply structured problem-solving methods, including A3 thinking, 8-Step problem solving, root cause analysis, process mapping, and Value Stream Mapping.
  • Facilitate Kaizen events, rapid improvement workshops, process redesign discussions, and direct process observation or Gemba activities.
  • Support deployment and maturity of Daily Management Systems, tiered accountability, visual management, and performance-review routines.
  • Help teams establish key performance indicators, visual controls, escalation pathways, and problem-solving routines.
  • Develop and implement standard work with process owners and subject-matter experts.
  • Ensure new and revised processes have clear ownership, documented controls, performance measures, and sustainment plans.
  • Coach teams to use Daily Management to identify abnormalities, prioritize problems, and take timely corrective action.
  • Assess improvement opportunities for feasibility, value, complexity, risk, and alignment with site priorities.
  • Generate, maintain, and refresh the PPI savings pipeline, including active projects, forecast and validated savings, project aging, risks, and barriers.
  • Prepare PPI performance summaries, dashboards, action trackers, and meeting materials for daily, weekly, and monthly reviews.
  • Conduct post-implementation follow-up to assess benefit delivery, adoption, control effectiveness, and sustainability.
  • Serve as a practical resource for PPI, Lean, Daily Management, and structured problem-solving methodologies.
  • Deliver or support training, coaching, and practical guidance for colleagues, project teams, and process owners.
  • Coach colleagues and front-line leaders on root-cause thinking, data-based decision making, standard work, and sustaining improvements through standardization.
  • Prepare and refresh data for multiple daily and weekly calls, reports, and reviews for supply chain support.
  • Maintain planning dashboards, auditing tools, and visibility reports.
  • Perform routine data analysis to identify trends, gaps, risks, and recurring issues.
  • Prepare ad hoc analyses and respond to data requests.
  • Maintain action trackers and coordinate follow-up with responsible functions.
  • Support root-cause analysis for schedule misses and material constraints.
  • Automate and streamline recurring reports and manual analytical processes.
  • Create, update, and maintain material master data across multiple global ERP systems.
  • Support Kinaxis master data maintenance and visibility dashboards following implementation.
  • Perform routine master data audits and resolve discrepancies.
  • Support new material or SKU setup and master data changes.
  • Support data cleanup, standardization, and continuous improvement initiatives.

Benefits

  • Choice of national medical and dental plans and a national vision plan, including health incentive programs.
  • Employee assistance and family support programs, including commuter benefits and tuition reimbursement.
  • At least 120 hours of paid time off (PTO) and 10 paid holidays annually.
  • Paid parental leave, including 3 weeks for bonding and 8 weeks for caregiver leave.
  • Accident and life insurance, and short- and long-term disability in accordance with company policy.
  • Competitive 401(k) U.S. retirement savings plan.
  • Employees’ Stock Purchase Plan (ESPP), with eligible colleagues able to purchase company stock at a discount.
  • The position may be eligible for a variable annual bonus based on company, team, and/or individual performance results in accordance with company policy.
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