Powersports Parts Associate / Salesperson

BMS Partners•Oakland, FL

11d

About The Position

Broward Motorsports is seeking a full-time Parts Sales Associate to assist customers and service technicians with motorcycle parts and accessory requests while providing outstanding customer service. The role provides courteous, knowledgeable assistance, stocks merchandise, and performs other duties that support the efficient operation of the department. It includes identifying the correct part numbers for specific motorcycles and resolving difficult customer problems professionally.

Requirements

One to three years of experience required, or an equivalent combination of education and experience.
Ability to take initiative and solve problems.
Excellent verbal and written communication skills.
Ability to present oneself and the company professionally.
Proficiency using a personal computer and corresponding programs.
Attention to detail.
Interpersonal and customer service skills.

Nice To Haves

Three to five years of experience preferred.

Responsibilities

Provide courteous, professional, knowledgeable customer service to external customers.
Meet customer needs, offer options, resolve problems, and follow up with customers.
Work toward full customer satisfaction without unnecessarily referring customers to other staff members.
Assist customers in locating merchandise, take special orders, answer questions, and explain return and exchange policies.
Monitor for shoplifting and check price tags for alterations.
Keep the sales floor neat, clean, fully stocked, and attractively displayed.
Shelve new stock and inform buyers about fast- and slow-selling inventory.
Maintain thorough knowledge of inventory.
Keep desks and work areas clean and organized, and keep necessary supplies stocked.
Comply with company and department policies and procedures.
Perform other related duties as assigned or requested.