Parts Counter Salesperson

Landmark Implement•Smith Center, KS

About The Position

The Parts Counter Salesperson is responsible for selling, receiving, and delivering parts and accessories. The position also provides in-store customer service, promotes the organization, stocks merchandise, answers phones, and greets customers. The role includes after-hours and on-call rotations, customer visits and deliveries as needed, and support for service technicians and parts department operations. The position requires frequent handling and organizing of parts, use of computers and telephones, and physical activity including extended periods of sitting, standing, and walking. It involves regularly lifting, carrying, pushing, or pulling up to 50 pounds and occasionally up to 75 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Requirements

  • Basic data entry and keyboarding skills.
  • Basic parts and machinery knowledge.
  • Ability to use the John Deere parts Catalog computer application.
  • Ability to work in a team environment.
  • Ability to lift items weighing up to 75 pounds.
  • High school diploma or equivalent experience required.
  • Ability to sit, stand, and walk for extended periods and frequently handle parts, materials, and equipment using repetitive motions.
  • Ability to regularly lift, carry, push, or pull up to 50 pounds and occasionally up to 75 pounds.
  • Ability to bend, stoop, kneel, and move to retrieve and organize parts.
  • Ability to use computers, telephones, and electronic communication tools frequently.
  • Ability to maintain appropriate close, distance, color, peripheral, and depth vision, and focus adjustment.

Nice To Haves

  • Forklift license preferred.

Responsibilities

  • Promote and sell products and services to meet customer needs.
  • Cold-call customers to help increase business and sales.
  • Answer phones and greet customers.
  • Participate in after-hours and on-call rotations.
  • Deliver parts and make customer visits as necessary or required.
  • Supply service technicians with parts as required.
  • Assist with preparing and maintaining merchandise displays.
  • Verify receipt of shipments and assist with placing Machine Down and Stock Orders in their proper inventory locations.
  • Help keep the parts department clean and orderly.
  • Follow up on shortages and expedite issues by reporting them to the Parts Manager.
  • Help maintain departmental tools, equipment, and vehicles in good working order.
  • Assist with or participate in Parts and Service Expo, Customer Clinics, and other company-required internal or external training.
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