Power Systems Rental Equipment Field Mechanic

Empire Cat•Tucson, AZ

About The Position

The Power Systems Rental Equipment Field Mechanic services, inspects, repairs, reconditions, and prepares rental equipment—including generators, HVAC equipment, and compressed air equipment—for delivery. The role also involves setting up equipment and accessories at customer job sites, such as electrical cable, air and water hose, and electrical panels, and instructing customers on safe and proper equipment operation. The mechanic communicates equipment condition, problems, recommendations, and repair processes to clients, associates, and management, and prepares service reports while planning and controlling repair costs. The position requires working safely in a field environment, including adverse weather and remote locations as needed. An after-hours on-call rotation is required for customer emergency calls before or after regular business hours; overtime may also be needed. The mechanic maintains personal tools and company equipment, follows safety and company policies, learns and uses applicable product procedures and systems, and may provide on-the-job training to technicians and helpers. This is designated as a safety-sensitive position.

Requirements

High school diploma or GED.
Current driver’s license.
At least 6 months of related experience.
Completion of TRAIN test evaluation.
Ability to speak, read, comprehend, and write in English.
Required DOT licensing, medical card, and endorsements as dictated by vehicle size.
Demonstrated technical competence.
Knowledge and skills to operate and understand diagnostic equipment, including computerized instrumentation.
Knowledge of CAT machine components and systems.
Ability to communicate verbally and in writing about equipment conditions, problems, recommendations, and repair processes.
Ability to work cooperatively and communicate effectively.
Ability to obtain and maintain a CDL if required by state or federal law.
Attendance that meets company standards and requirements.
Ability to meet the physical demands of the job, including lifting or moving up to 50 pounds and sitting, standing, walking, reaching, climbing or balancing, and stooping or kneeling.
Ability to meet company standards for manner, conduct, and grooming.

Nice To Haves

Forklift operation with appropriate certification(s).

Responsibilities

Troubleshoot and diagnose equipment malfunctions and failures.
Repair, recondition, and maintain equipment and components, including generators, HVAC, and compressed air equipment.
Service, inspect, and prepare equipment for delivery.
Set up equipment and accessories at job sites, including electrical cable, air hose, water hose, and electrical panels.
Instruct clients on the safe and proper operation of equipment.
Maintain client relations and support corporate marketing objectives.
Prepare service reports and plan and control repair-job costs.
Keep company equipment clean, orderly, and in good condition.
Work safely and comply with applicable safety policies and company policies, procedures, and standards.
Own and maintain required personal tools.
Learn and use Empire, Caterpillar, and allied product procedures and systems.
Maintain a current MSHA card if the work area requires it.
Provide on-the-job training to technicians and helpers as assigned.
Make warranty recommendations.
Communicate with appropriate individuals to clarify instructions and discuss job scope or progress.
Work overtime and travel to remote locations as needed.
Perform other related duties as assigned and promote corporate values.
Participate in an after-hours on-call rotation to assist with customer emergency calls before or after regular business hours.