Power Systems Rental Equipment Field Mechanic
About The Position
Empire Southwest is seeking an experienced field mechanic to service rental equipment, including generators, HVAC, and compressed-air systems. The role involves repairing, servicing, inspecting, and preparing equipment for delivery, as well as setting up equipment and accessories at customer jobsites. Setups may include electrical cable, air hose, water hose, and electrical panels. The mechanic instructs clients in safe and proper equipment operation and communicates equipment conditions, problems, and recommendations. The work may take place in adverse weather and requires participation in an after-hours on-call rotation for client emergencies. The position serves customers in the field and requires travel to remote locations as needed. The employee must follow company and safety policies, maintain equipment and personal tools, prepare service reports, and manage repair-job costs. Work schedules are provided by the leader; overtime may be required. The role is classified as safety-sensitive.
Requirements
- At least six months of related experience in a similar role and environment.
- High school diploma or GED.
- Valid, current driver’s license.
- Ability to speak, read, write, and comprehend English.
- Ability to successfully complete the TRAIN/eTRAIN skills assessment.
- Valid DOT Medical Card, or ability to obtain one within 90 days of hire.
- Required DOT licensing, medical card, and endorsements as dictated by vehicle size.
- Ability to obtain and maintain a CDL if required by state or federal law.
- Excellent client service skills and ability to communicate effectively with associates, clients, and management about equipment condition, problems, recommendations, and repair processes.
- Demonstrated technical skill competence and knowledge of CAT machine components and systems.
- Knowledge and ability to operate and understand diagnostic equipment, including computerized instrumentation.
- Ability to work cooperatively and maintain attendance that meets company standards.
- Ability to own and maintain required personal tools.
- Ability to work safely in the work environment.
Responsibilities
- Troubleshoot and diagnose equipment malfunctions and failures.
- Repair, recondition, and maintain equipment and components, including generator, HVAC, and compressed-air equipment.
- Service, inspect, and prepare equipment for delivery.
- Set up equipment and accessories at jobsites, including electrical cable, air hose, water hose, and electrical panels.
- Instruct clients on safe and proper equipment operation.
- Maintain positive client relations and support corporate marketing objectives.
- Prepare service reports and plan and control repair-job costs.
- Keep company equipment clean and orderly, and maintain required personal tools.
- Follow applicable safety policies and company policies, procedures, and standards.
- Learn and use Empire, Caterpillar, and allied-product procedures and systems.
- Maintain a current MSHA card if the work area requires it.
- Provide on-the-job training to technicians and helpers as assigned.
- Make warranty recommendations.
- Communicate with appropriate individuals to clarify instructions and discuss job scope or progress.
- Work overtime and travel to remote locations as needed.
- Participate in an after-hours on-call rotation to assist with client emergency calls.
- Perform other related duties as assigned and promote corporate values.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
