Power Platform & AI Agent Enablement Lead

CRC Group•Charlotte, NC

About The Position

The Power Platform & AI Agent Enablement Lead governs, onboards, and operationalizes AI-powered business solutions built with Microsoft Power Platform, Copilot Studio, Power Automate, Power Apps, and related Microsoft AI technologies. The role connects business stakeholders with security and technology teams to ensure AI Agents are deployed securely, compliantly, and with appropriate support. The position establishes and manages the enterprise AI Agent onboarding framework, oversees governance processes, provides technical guidance to citizen developers and business teams, and ensures solutions align with enterprise security, compliance, and operational standards. It also administers Power Platform environments and enables secure AI Agent architectures and integrations. The role supports adoption through training, workshops, reusable patterns, and collaboration with the AI Center of Excellence and Agent Review Board.

Requirements

At least 2 years of experience with Microsoft Power Platform.
Experience administering Power Apps, Power Automate, Copilot Studio, Dataverse, and Power Platform environments.
Experience implementing Power Platform governance and DLP strategies.
Strong understanding of Microsoft 365, Entra ID, Teams, SharePoint, and Azure services.
Experience managing enterprise application onboarding and governance processes.
Knowledge of AI/Generative AI concepts and agent-based solutions.
Strong stakeholder management and communication skills.
Experience with Azure OpenAI, Azure AI Foundry, Purview, API Management, and DevOps and CI/CD.
Experience establishing a Power Platform or AI Center of Excellence.
English language fluency is required.

Responsibilities

Develop and manage the enterprise AI Agent onboarding process.
Review and assess new AI Agent use cases for business value, security, compliance, and operational readiness.
Lead intake, approval, and deployment activities for Copilot Studio and Power Platform AI Agents.
Maintain agent inventories, ownership records, support models, and lifecycle documentation.
Coordinate agent registration, approval workflows, and production readiness reviews.
Partner with Security, Compliance, Legal, and Risk teams to ensure adherence to governance standards.
Manage Power Platform environments, solutions, connectors, and DLP policies.
Establish governance controls for Power Apps, Power Automate, Copilot Studio, and related services.
Implement environment strategies, including Development, UAT, and Production environments.
Monitor platform utilization, licensing, capacity consumption, and operational health.
Define and maintain standards for Application Lifecycle Management (ALM).
Design and support AI Agent architectures using Microsoft Copilot Studio and Azure AI services.
Enable secure integrations with enterprise platforms such as ServiceNow, Microsoft 365, SharePoint, Teams, Power BI, and other systems of record.
Assist business units in identifying automation opportunities and AI Agent use cases.
Create reusable templates, agent frameworks, and deployment patterns.
Serve as a Power Platform and AI Agent subject matter expert.
Support the AI Center of Excellence and Agent Review Board.
Deliver training, office hours, workshops, and best practices for business users and citizen developers.
Drive adoption of approved AI capabilities while reducing shadow IT and unmanaged AI solutions.
Develop operational metrics and executive reporting on agent adoption, ROI, and effectiveness.