Power Generation Field Service Technician

Cummins•Miami Lakes, FL

1d•Onsite

About The Position

The Power Generation Field Service Technician works in a field-based role in Miami Lakes, Florida, diagnosing, troubleshooting, maintaining, and repairing power generation equipment and related electrical and mechanical systems at customer locations. The role supports customers in data centers, residential and industrial facilities, and medical facilities, with an emphasis on preventative maintenance, electrical troubleshooting, generator performance, and reliable power system operation. The technician primarily works from an assigned service truck, which may be taken home. The regular schedule is Monday through Friday, 7:30 AM to 4:00 PM, with an after-hours on-call rotation approximately once every four weeks and occasional overtime based on business needs. The technician may support generator installations, commissioning, testing, and remote monitoring, while providing customer service, maintaining accurate service records, and following applicable Health, Safety, and Environmental requirements. This position is subject to DOT driving regulations, a DOT physical, FMCSA drug and alcohol testing including ongoing random testing, and a five-year motor vehicle report free of major violations. Applicants must be at least 21 years old.

Requirements

High school diploma or equivalent.
Current relevant electrical certification.
Previous experience working with high-voltage and low-voltage electrical systems and providing customer-facing field service support.
Advanced electrical knowledge and troubleshooting capabilities, including experience diagnosing and repairing electrical systems associated with power generation equipment.
Previous field service experience and ability to perform repairs at customer locations and manage service assignments with minimal supervision.
Ability to interpret technical drawings, electrical schematics, manufacturer service publications, and diagnostic findings.
Strong customer service and communication skills.
Strong time management and organizational skills, including prioritizing service activities and maintaining accurate technical documentation.
Ability to work effectively under pressure, exercise sound judgment, and maintain high standards of workmanship.
Strong safety awareness and commitment to electrical safety, proper PPE use, and Health, Safety, and Environmental requirements.
Dependability, consistent attendance, strong work ethic, and ability to work independently and collaborate with technicians and supervisors.
Willingness to participate in ongoing technical training and professional development.
Valid driver's license with an acceptable driving record; five years of driving experience specified by the hiring manager.
Five-year motor vehicle report free of major violations.
Ability to pass a Department of Transportation (DOT) physical and comply with DOT driving regulations, including Hours of Service and Electronic Log Booking Device use.
Subject to FMCSA drug and alcohol testing requirements, including ongoing random testing.
Must be at least 21 years old under federal commercial vehicle operator requirements.

Nice To Haves

Vocational diploma or technical education in electrical technology, power generation, diesel mechanics, or a related technical field.
Apprentice Certified Power Generation Technician or Electrical Technician qualification.
Commercial Driver's License (CDL) is not required.

Responsibilities

Diagnose, troubleshoot, and repair power generation equipment and related electrical and mechanical components at customer locations using diagnostic equipment, electronic service tools, technical publications, and manufacturer procedures.
Perform preventative maintenance, inspections, and scheduled servicing of generators and associated power generation systems; identify deficiencies and prepare required parts and tools.
Conduct generator load bank testing, operational checks, and electrical system evaluations; document results and report abnormal conditions.
Troubleshoot and service high-voltage and low-voltage electrical systems, automatic transfer switches (ATS), switchgear, power system controls, and related components while following safety procedures.
Support new generator installations, equipment commissioning, and system operational testing, including verification of electrical connections and equipment functionality.
Diagnose and repair generator engine components, perform basic mechanical troubleshooting, and troubleshoot natural gas and propane systems.
Support remote monitoring setup and generator paralleling activities in accordance with technical guidelines.
Respond to service requests, communicate technical findings and repair recommendations, provide service updates, and maintain professional customer relationships.
Complete accurate service worksheets, timesheets, warranty claims, diagnostic findings, quality records, and other documentation using appropriate business systems.
Manage assigned field service activities independently, maintain service vehicles, tools, and equipment, and escalate unresolved technical issues to senior technicians or supervisors.
Follow Health, Safety, and Environmental policies, procedures, and regulations; use appropriate Personal Protective Equipment (PPE) and participate in ongoing technical training.
Communicate with customers and internal support teams about service status, repair progress, and follow-up actions.
Participate in an after-hours on-call rotation approximately once every four weeks and work overtime when required.
Comply with DOT driving regulations, including Hours of Service and Electronic Log Booking Device use, and satisfy applicable DOT physical and FMCSA testing requirements.