Post Repossession Admin - In Office Dallas, TX

Motorola SolutionsDallas, TX
Onsite

About The Position

Motorola Solutions is seeking a detail-oriented and driven Post Repossession Admin to join the Secure Collateral Management team in Dallas, Texas. This role involves administering the processing of assignments, completion of services, and release of lender assets. While not a collections or sales job, it requires regular communication with banks and field agents. The position is in-office and not remote, requiring the candidate to live within commuting distance of the 75243 zip code. The ideal candidate will have strong computer skills, excellent customer service abilities, and the capacity to multitask effectively in a fast-paced environment.

Requirements

  • Ability to use multiple computer monitors
  • Inbound/outbound calls
  • Entry level data entry skills
  • Must be able to work full-time, M-F 9-6
  • Must have reliable transportation to and from work
  • Excellent customer service and communication skills
  • Ability to work independently as well as within a team
  • Strong computer skills and internet savvy
  • Minimum 2 years customer service experience
  • High School Diploma or G.E.D.
  • Legal authorization to work in the U.S. indefinitely is required
  • 40 wpm minimum

Nice To Haves

  • Previous collection, repossession or automotive industry experience preferred
  • Microsoft Office and Google Suite product experience
  • 1 Year of experience in the Repossession industry

Responsibilities

  • Administering over processing the assignments
  • Processing the completion of services
  • Release of lender asset, upon execution of service
  • Regular communication with banks and agents in the field
  • Handling escalations
  • Work within multiple systems
  • Utilize client/lender databases, if applies, to execute specific lender requirements
  • Work in upwards of 15 different tabs between multiple screens
  • Follow through and ownership of work to completion

Benefits

  • Incentive Bonus Plans
  • Medical, Dental, Vision benefits
  • 401K with Company Match
  • 10 Paid Holidays
  • Generous Paid Time Off Packages
  • Employee Stock Purchase Plan
  • Paid Parental & Family Leave
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