Post Adoption Supervisor

City of New York • New York, NY

5h • $85,000 - $95,000

About The Position

The Administration for Children’s Services (ACS) protects and promotes the safety and well-being of children and families through child welfare and juvenile justice services and community supports. Its Office of Adoption & KinGAP Support Services (AKSS), within the Division of Family Permanency Services (FPS), works to promote timely permanency for children in foster care and provide comprehensive post-adoption support services to families.

FPS is seeking an experienced professional with extensive knowledge of the Adoption Subsidy process to supervise the Post-Adoption Subsidy and Amendments Unit. The role oversees unit operations—including subsidy amendments, payee changes, Interstate Compact on Adoption and Medical Assistance (ICAMA) referrals, and other post-adoption processes—to ensure compliance, efficiency, and quality service delivery to adoptive families. The selected candidate will be offered a salary between $85,000 and $95,000. This position is open only to candidates who are permanent, not provisional, in the civil service title of Administrative Director of Social Service N/M.

Requirements

• Must be permanent (not provisional) in the civil service title of Administrative Director of Social Service N/M.
• Extensive knowledge of the Adoption Subsidy process.
• A baccalaureate degree from an accredited college or university and four years of progressively responsible experience, including one year at the administrative or managerial level in a large governmental agency, business firm, civic or community organization operating in the area of social services; or equivalent education and/or experience. All candidates must have a baccalaureate degree from an accredited college and the specified one year of administrative or management-level experience.
• An authorized agency must inquire whether a candidate for employment with child-caring responsibilities has been the subject of a child abuse and maltreatment report, as required by Section 424-A of the New York Social Services Law.

Responsibilities

• Review and monitor post-adoption subsidy activities, including Change of Payee requests, ICAMA referrals, subsidy upgrades, suspensions, and terminations.
• Troubleshoot and coordinate post-adoption subsidy matters with internal and external stakeholders, including OCFS, HRA, OOA, the Department of Financial Services, Medicaid, FCLS, the Education Unit, and SSO.
• Respond to inquiries and concerns from adoptive parents, provider agency staff, courts, hospitals, and schools regarding post-adoption issues and services.
• Review, monitor, and submit address changes to maintain accurate case and payment information.
• Interview candidates for unit vacancies and recommend candidates for hire.
• Provide training, onboarding, and ongoing guidance to newly hired staff.
• Prepare and submit monthly unit statistical data and operational reports to executive leadership.
• Review and monitor staff time and leave for compliance with agency policies and operational coverage.
• Conduct biweekly supervisory conferences and facilitate monthly staff meetings.
• Manage the day-to-day operations of the Post Adoption Unit, including administrative oversight, workflow management, staff support, disciplinary matters, and coverage of critical functions as needed.
• Prepare and provide monthly Post Adoption reports and data analyses to the Director of Post Adoption Services.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager