Positioning Department Manager

Admar Supply Co•Rochester, NY

2d•Onsite

About The Position

The Positioning Department Manager reports to the District Manager and is responsible for all sales and operations activities of the Positioning department. This role is crucial for meeting revenue goals while ensuring a high level of service and technical support for survey and machine control systems.

Requirements

Management/Supervisory experience required.
Mechanical aptitude and ability required.
Familiarity with civil engineering, GIS and survey software.
Experience in the Positioning industry, including GPS, machine control, survey instruments and related positioning equipment highly desirable.
Construction layout experience desirable.
Sales and/or customer service experience helpful.
Proficiency in Excel, MS Word and PowerPoint.
Must be able to work in a service environment which includes routine walking, talking, sitting, standing, stooping, bending, climbing, reaching, seeing, carrying and lifting up to 50 lbs and walking on uneven terrain.

Nice To Haves

Bachelor's or Associate's degree desired.

Responsibilities

Manages the operation of the Positioning department, including supervision of employees, communication of department objectives and goals, and assisting branch personnel.
Ensures efficient coordination of demonstrations, installations, phone and field support for survey and machine control systems, as well as service and support activity.
Ensures sales and support staff execute customer interactions throughout the entire process, from demonstration and training to post-sale product support.
Establishes relationships and rapport with customers through office and jobsite visits, and participates in marketing and promotional activities.
Prepares quotes and proposals.
Coordinates and controls invoicing and inventory.
Coordinates user group meetings, road shows, and participation in trade shows.
Works with Corporate staff in the development of department fiscal goals and sales targets.
Monitors department progress against established goals and adjusts operations and procedures as needed.
Reviews and monitors the knowledge and skill level of department staff to identify development and training needs.
Works with corporate staff to arrange employee participation in training and development programs.
Monitors activity within the department to observe the quality of customer service and takes appropriate action.
Performs other duties as assigned.